INFORMATION TECHNOLOGY SPECIALIST I
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Job Title
Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as a Technical Analyst demonstrating an in-depth understanding and level of expertise of IT Services Division (ITSD) Field Operations, Client Services, to perform a wide variety of tasks requiring regular innovative problem-solving. Travel to institutions, and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required, due to operational need. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others. The incumbent may be expected to monitor mobile phone voicemail and email after hours, to acknowledge and assist with high priority incidents.