Facilities & Amenities Manager in South Jordan

Job DescriptionJob Description

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a -centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Facilities & Amenities Manager provides supervision of seasonal and year-round recreational activities throughout the Daybreak community. This vital role is also responsible for the upkeep and viability of a wide range of on-site facilities.

The Facilities & Amenities Manager will accomplish:

Direct Reports:

• Facilities & Amenities Staff
• Timecard validation and approval for direct reports

Pool Maintenance & Staffing

• Oversight and support of the Assistant Facilities & Amenities Manager, including assisting with daily operations, projects, staff coordination, pool vendors, and third-party vendors for Daybreak aquatic facilities.

Oquirrh Lake & Watercourse Management

• Provides support and oversight over the Harbor Master.
• Oversight of Oquirrh Lake and the Watercourse staffing.
• Maintenance and oversight of all watercrafts and the check-out process.
• Ensuring all SOPs and policies are up to date and enforced by staff.
• Oversee operations at the Cove House.

Facility Inspections

• Weekly/Monthly Inspections for Daybreak Facilities that include DCC, Oquirrh Lake Facility the Watercourse facility

Fitness & Wellness

• Provide oversight and support of the Fitness & Wellness Manager, including ongoing review of fitness and wellness operations, programming, staffing, and experience.
• Oversee routine inspections of fitness facilities and equipment to identify maintenance, repair, replacement, safety, and cleanliness needs and ensure appropriate follow-up.
• Review and audit fitness and wellness classes, participation, registration, expenses, and revenue to evaluate program performance and financial sustainability.
• Collaborate with the Fitness & Wellness Manager to identify and develop new classes, programs, wellness initiatives, and other opportunities based on interests, participation trends, and community needs.
• Periodically evaluate existing programs and recommend adjustments, additions, or discontinuation based on participation, feedback, operational requirements, and financial performance.
• Support annual budget planning and long-term equipment replacement needs for fitness and wellness operations.

Amenity Software & Access Control

• Provide oversight and administration of amenity management, registration, reservation, and facility access control software.
• Ensure amenity software is properly configured to support facility reservations, program and class registration, access, guest access, and applicable fees.
• Oversee door and facility access control systems, including access permissions, schedules, credentials, and coordination with vendors for system maintenance and troubleshooting.
• Conduct periodic audits of access permissions and system records to help ensure access is appropriately assigned and maintained.
• Monitor software performance and operational processes, identifying opportunities to improve efficiency, experience, reporting, and staff workflows.
• Coordinate with software and access control vendors regarding system updates, service issues, equipment needs, integrations, and new functionality.
• Ensure staff are appropriately trained on amenity and access control systems and that procedures are documented and consistently followed.
• Evaluate evolving technology and software solutions and recommend enhancements that support the community’s current and future amenity operations.

Reserve Projects

• Conduct an annual review of reserve projects and timelines to ensure all amenities are properly maintained, and replacements are completed at the appropriate time.
• Serve as the Project Lead for all reserve projects related to Daybreak amenities, overseeing project planning, coordination, timelines, and completion.
• Researching and presenting reserve projects to the Board of Directors.
• Obtain and review vendor quotes for specific amenity projects, ensuring accurate pricing and alignment with project requirements.
• Oversee vendor performance to ensure contracted services are completed properly, efficiently, and in accordance with established standards. Maintain up-to-date vendor insurance and required documentation, ensuring all vendors remain compliant with facility requirements.
• Conduct semi-annual reviews of vendors to eval