Lead Client Solution Engineer

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Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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About the Role
Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management expertise to join our SMB Solution Engineering team. In this role, you will be the technical authority on MDM within a fast-moving, high-volume SMB segment — helping customers understand how trusted, governed master data unlocks business value.
You will partner directly with Account Executives throughout the sales cycle — leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and making architectural recommendations that connect MDM solutions to real business outcomes. You will also play a bridge role between MuleSoft and Informatica, helping the team and our customers think creatively about combined GTM motions.
Role EssentialsProven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutionsUnderstanding of MDM fundamentals, including:Identity & Entity Resolution: Deterministic vs. probabilistic matching, deduplication rules, survivorship strategy designData Modeling: Multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy designGovernance & Workflows: Configurable workflows, data stewardship, task management, reference data and data quality integrationData Integration: Ingress/egress and real-time interaction with master dataHeadless MDM: Familiarity with exposing MDM services via MCP endpoints or REST APIs to feed structured, trusted master data into external multi-agent systemsWhat You'll DoBuild trusted relationships with AEs and customers to qualify deals, identify business value, and provide technical guidanceConduct technical discovery to document, analyze, and clarify business and MDM-specific requirementsDeliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept that showcase MDM capabilities in the context of SMB integration challengesRespond to RFI/RFP documents independentlyCollaborate with Product Management, Engineering, and Product Marketing to continuously improve our MDM and Data Foundation offeringsStay ahead of the evolving MDM, iPaaS, and AI landscape; maintain a sharp understanding of competitive positioningWhat We're Looking ForStrong presentation and discovery skills; comfortable in front of technical and non-technical audiences at all levelsAbility to establish trust with customers and influence key decision makersExperience with cloud technologies — iPaaS, SaaS, cloud infrastructureExperience building and delivering PoCs and responding to RFIs/RFPs independentlyAbility to lead architectural discussionsComfort operating in a high-volume, high-ambiguity SMB environmentDegree or equivalent relevant experience; experience evaluated on core competenciesRequired QualificationsB.
S. Computer Science, Software Engineering, MISKnowledge of related applications, relational database and web technologySolid oral, written, presentation, collaboration and interpersonal communication  skills Ability to work as part of a team to solve technical problems in varied political environments Minimum of 4 years of professional experience PreferredSalesforce or Informatica certificationsPrevious SE or Sales Engineering experienceFamiliarity with MuleSoft and/or Informatica product portfolioUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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