Vice President of Service

Vice President of Service & Fabrication Operations

• Pay or shift range: $180 USD to $200 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Ovation Holdings is seeking an experienced executive to lead and scale a national industrial instrumentation service and fabrication platform. This role exists at a pivotal moment: PFT Alexander must be integrated successfully as its founders’ transition over a two-year period, while Ovation builds the systems, leadership, talent, and commercial model required for broader national growth.

The Vice President will oversee instrumentation calibration, gas detection, thermal processing/TUS, custody transfer and meter proving, engineering, control and instrument panel fabrication, and skid/system fabrication. The mandate combines hands-on operational leadership with platform building, acquisition integration, P&L accountability, and national expansion.

The division is designed as an integrated network, not a collection of locations that must duplicate every certification. TUS work can be performed through E&M's certifications and commercial structure; calibration capabilities are anchored by TurnKey; and custody transfer and meter proving are anchored by PFT Alexander. The Vice President will connect these capabilities across Ovation's Valve and Pump footprint using shared technical standards, cross-qualified technicians, coordinated scheduling, and clear revenue attribution.

Immediate Priorities and Growth Phasing

• Year 1 - Stabilize and integrate PFT Alexander, protect key customer and employee relationships, transfer founder knowledge, improve operating visibility, and establish the national platform foundation.
• Year 2 and beyond - Scale proven capabilities through Ovation's existing locations, national accounts, cross-selling, selective investment, and complementary acquisitions.
• Launch defined cross-qualification programs for instrumentation/TUS and custody transfer/meter proving technicians.
• Absorb approximately $600,000 of Illiana service activity while retaining the retiring owner's expertise during the transition.
• Develop Metro Chicago and Tampa as additional TUS service nodes based on customer demand and return on investment.

Responsibilities:

• PFT Alexander leadership - Own P&L performance, operational integration, founder transition, employee retention, customer continuity, and utilization of the meter prover fleet.
• National platform strategy - Build and execute the roadmap for scaling service capabilities across Ovation's existing geographic footprint.
• Multi-site operations - Lead six locations and multiple technical disciplines through clear accountability, performance rhythms, and consistent operating standards.
• Operational systems - Standardize scheduling, dispatch, quoting, job costing, technician and asset utilization, productivity, on-time delivery, and job-level margin visibility.
• Technical quality - Maintain appropriate certifications, accreditations, calibration traceability, technician qualifications, document control, audits, and NCR/CAPA practices.
• Fabrication and engineering - Oversee engineering, panel fabrication, skid fabrication, and packaged systems; strengthen estimating, work instructions, inspection, and engineering-to-production handoffs.
• Talent and succession - Recruit, develop, and retain technical and operational leaders; create career paths, cross-training, succession plans, and a leadership bench that can support growth.
• Acquisition integration - Help identify, evaluate, integrate, and scale complementary service businesses while preserving critical expertise and customer relationships.
• Commercial partnership - Partner with Sales and Finance on national agreements, cross-selling, pricing, revenue attribution, forecasts, and appropriate commercial structures.
• Safety - Partner with Corporate Safety to maintain a strong safety culture and meet customer, regulatory, and company requirements.

First-Year Outcomes

• First 30 days - Build relationships with leaders, founders, technicians, and key customers; validate financial and operational baselines; identify immediate risks.
• By 100 days - Present the integration and national-platform roadmap, clarify accountability, establish a regular operating cadence, and define the core KPI dashboard.
• By 180 days - Implement common operating standards, launch cross-qualification plans, strengthen PFT transition coverage, and begin Illiana and new-node execution.