Senior Workforce Planning Manager

Job ID: 43397Reference:

Location:
Atlanta, GA, United States | New York, NY, United States | Houston, TX, United States | Syracuse, NY, United States | Columbus, OH, United States | Tampa, FL, United States | Chicago, IL, United States | Phoenix, AZ, United States | Hanover, MD, United StatesDepartment: Operations ManagementBusiness Unit: ANA United StatesWork Type: HybridDate Posted: Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description: TheSenior Workforce Planning ManagerProgram Management Americaswilldrive workforce agility acrossProgram ManagementinAmericas,establishingproactive 12-week forecasts, maximizing productivity, and ensuring demand needs are managed, early warnings and proactive insights are provided toAmericasService leaders. This role willalsomanage a team of Resource Planners.
Role accountabilities: Ownthe12-week forecastforProgram Management,highlighting supply and demand variance.
Establish data driven resource forecasts to enable proactive decision making.
Provide recruitment recommendations to Service Directorsandinform TA partner(s).
Maximizetheagility of talent across accounts andSectors,ensuringoptimaluse of named resource requests.
Monitorand report onweekly billable and productive time vs planned and drive improvementsinperformance and data quality.
Escalate key risks and issues toleadershipand Industry WFP Directors as relevant.
Prepare and provide contingency staffing plans to support potential risks or outcomes.
Maintainanaccurateview ofworkforceplanning dataforProgram Management, includingWFPTags, peoplemappingandcapacity reporting to ensure the integrity of planning anddeployment decisions.
Maximize deploymentopportunitiestotheGlobal Excellence Centre.
Optimize resource mix (GEC, Local, Global, Contingent) across the business to achieveoptimalfinancial and client outcomes.
Support workforce integration and transformation projects withintheAmericas.
Ensure talent agility ismaintainedthrough optimizing use of name-based demand requestsinProgram Management.
Identifyand communicate operational risk areas related to talent availability or deploymentinProgram Management.
Understand and support Sector / Market needs and support talent requirements.
Feedback to key stakeholders on compliance to processes that drives data quality.
Oversee and lead direct reports and provide leadership and capability building to the wider Resource Planning community.
Act as the primary point of contact fortheregional Service Director.
Influence PMbehaviourand approach to pursuits and project setup that provides sufficient resource level detail.
Feedback insight to service leadersontalentavailability, workforce capability, deployment trends, and future capacity considerations.
Serve as a key point of contact for workforce supply and deployment requirements for Tier 1 and Tier 2 clients acrosstheAmericas.
Provide design requirements on technology and process fromanAmericascontext.
Drive adoption ofworkforce planningprocesses to ensuretheaccuracy and completeness of datainProgram Management.
Support and/or lead change management initiatives acrossProgram Management, helping embed new workforce planning processes and ways of working.
Implement and oversee work-sharing and project resourcing policies.
Ensurethesupplyanddemand matching process isoptimizedand working effectively.
Own and coordinate workforce planning training requirements for team managers, ensuring consistent understanding and adoption of workforce planning tools, systems, and processes.
Ensure SLAsrelatingto demandrequests within the Demand Marketplace are consistently achieved andmaintainedinProgram Management.
Establishapproaches and processes to maximize any non-billable time toward productive work supporting clients or pursuits.
Drive productivity from non-billable timethroughproactive workforce management, deployment strategies, and operational planning initiatives.
Qualifications &

Experience:
Experience in workforce planning, resourcing, forecasting or related analytical roles within the AEC or related professionalServicesIndustryintheAmericas.
Strategic thinking and business acumen, with the ability to translate regionalServiceforecasts, utilization trends and project demand into actionable workforce planning insight.
Deep understanding of workforce analytics and forecasting, including forecast versus actual billable hours, productivity metrics and demand variance analysis.
Strong collaboration and stakeholder management skills, with proven ability to work effectively with Regional Service Directors, Service Area Leaders, Major Project Directors and Talent Acquisition partners.
Knowledge of regional talent