Chief Operating Officer

Chief Operating OfficerEveryMind is not just a name; it's a catalyst for change. We believe in the inherent value and potential of every individual, every mind. Since 1957, we have strengthened communities and empowered individuals by building the foundations of mental health and well-being. In FY26, EveryMind provided direct services to 76,755 individuals in Maryland, DC, and Northern Virginia. Guided by our principles of Partnership, Advocacy, Connection, and Creating Access, EveryMind works to ensure mental wellness is recognized as essential to overall health and that support is available to all.
Our work spans the full continuum of care, from prevention to crisis response:Mental Health Literacy – equipping individuals, families, schools, workplaces, community organizations, and government leaders with the tools to act early, reduce stigma, and connect people to care.
Care Management – walking alongside veterans, individuals experiencing homelessness, and students in local schools to address challenges before they escalate.
Clinical Care and Therapy – providing treatment and recovery support that helps people heal and build resilience while connecting them to other vital services across the continuum.24/7 Call, Text, and Chat – offering supportive listening and life-saving crisis intervention.
Together, these services create a connected system of support. Combined with our advocacy and community partnerships, they form an ecosystem that ensures fewer people fall through the cracks — and more people, families, and communities thrive.
The Chief Operating Officer (COO) is responsible for ensuring EveryMind has the financial strength, infrastructure, technology, systems, and operational discipline to achieve its mission. Reporting to the CEO and serving as a key Leadership Team member, the COO provides both enterprise leadership and hands-on management across finance, information technology, and operations. This role requires a highly engaged executive to think strategically about EveryMind's operational evolution while also willing to engage with details, solve problems, manage priorities, and ensure that essential functions operate effectively.
EveryMind has grown rapidly in recent years, with its operating budget increasing from $7 million to $20 million in the past five years. As the organization has expanded, the need for stronger systems, infrastructure, financial analysis, and operational discipline has accelerated. The COO will lead this next stage of organizational development, strengthening the foundation that supports EveryMind today while designing and implementing the systems and approaches needed to position the organization for future growth and opportunity.
The COO will translate EveryMind's strategy into effective execution, leading resource planning, financial stewardship, technology, organizational performance, risk management, compliance, facilities, and administrative operations. The COO will bring an enterprise-wide, forward-looking perspective while staying close to the work, identifying challenges, and driving critical initiatives forward. Success will require the ability to move between long-term strategy and day-to-day execution, balancing immediate needs with opportunities to improve how EveryMind works.
The COO leads a 12-person team across finance and accounting, information technology, facilities and administrative operations, risk management, and compliance. The COO supervises three direct reports: the Director of Finance, Manager of Operations, and part-time Manager of IT, and oversees the organization's outsourced IT firm. The COO also serves as a key liaison to the Board of Directors' Finance and Audit Committees.
The ideal candidate is a builder: a positive, forward-focused leader ready to design and implement an integrated, continuously improving operational structure. They will bring financial fluency, a systems orientation, strong change management skills, and the ability to translate enterprise-level strategy into practical decisions and action. Equally important, they will be an accessible and engaged manager who builds an inclusive team culture, fosters cross-departmental collaboration, establishes clear accountability, and is comfortable stepping into the details when the organization needs hands-on leadership. This combination of strategic vision and operational rigor will be essential as EveryMind enters its next chapter.

Key Responsibilities
Executive LeadershipBalance strategic growth with oversight of day-to-day financial, technology, and operational functions.
Partner with the Leadership Team to establish performance measures and dashboards and ensure the systems, data, and reporting needed to monitor them.
Design and implement systems and structures to strengthen departmental collaboration.
Effectively communicate operational and financial priorities across various departments.
Supervise and mentor direct reports, ensuring clear roles, responsibilities, and alignment wit