Manager, Game Operations

Manager, Game OperationsHiring Department: Intercollegiate AthleticsPosition Open To: All ApplicantsWeekly Scheduled Hours: 40FLSA Status: Exempt from FLSAEarliest Start Date: Nov 09, 2026Position Duration: Expected to ContinueLocation: AUSTIN, TXAdditional hours will be required, including early mornings, evenings, weekends, and holidays. Travel required. This position is not suitable for remote work and regular, on-site work is required.
This position is designated as an Administrative Professional and serves without a fixed term and at the pleasure of the President, pursuant to Regents Rule 20102 and the University's Handbook of Operating Procedures 1-1020, "Officers of Administration."PurposeTo assist in the management, coordination and execution of the Athletic Department's Game Operations and administrative support for assigned sports programsResponsibilitiesServe as the primary game operations contact for Track and Field and other assigned sports programs and sporting events. Serve as Director of Texas Relays and Track and Field; and main point of contact for UIL High School Track and Field Championships. Ensuring all game operations and related facility logistics are effectively scheduled, coordinated, managed and operated within the allocated budgets.
Assist with event staffing, including staffing policies, training and ensuring best practices are executed regarding game operations, to ensure adequate support at Athletics Department sports competitions and events, including, but not limited to, all sports programs and University Interscholastic League (UIL) High School Championship competitions. Assist with the coordination and distribution of all aspects and logistics of home and visiting teams; fans, guests and dignitaries for assigned sports programs.
Assist Game Operations and Special Events teams with various game operations and internal and external events held within the Athletics Department. Support the coordination, scheduling, set-up and takedown of Athletics Department game operations and special events as assigned.
Maintain effective and positive working relationships with key stakeholders including, but not limited to, the Athletics Director Office, Facilities, Information Technology, Business Office, Human Resources, External Affairs (i.e., ticket sales/operations, marketing, fan engagement, concessions/catering, media relations, spirit squads/mascot, creative, Bevo Productions, AV, Fanatics, Learfield, etc.), Sports Administration, and Sports Medicine teams to effectively implement game operations procedures and produce quality execution of all programming.
Closely collaborate with External Affairs, Fan Services and Game Operations leadership and teams to ensure the Texas Fan-first philosophy is prioritized and effectively implemented on a consistent basis. Assist with ensuring a safe, secure and enjoyable environment for all sports programs and events by adhering to the safety, security and emergency management protocols as relates to each Athletic Department venues.
Actively participate and assist in coordinating regular and ongoing game operation meetings with assigned sports and stakeholders to ensure effective communication and execution of responsibilities across all employees and stakeholders.
Assist with the coordination and distribution of game day credentials in accordance with Texas Athletics policies and procedures. Identify, recommend and implement policies and procedures (i.e., game operation manuals, etc.) for improved efficiencies and outcomes in all areas related to the effective execution of game operations. Assist in the coordination and execution of assigned sport programs, special events, including but limited to, Football, Red River Showdown and Conference, NCAA, UIL championship games and events.
Consistently exemplify the core values and quality service standards of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Conference, or other governing body, including state and federal laws. This includes the prohibition of sports wagering activities as prohibited by NCAA rules and state law. Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Conference, or NCAA to IA ARMCS or IA HR. Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. In compliance with Title IX of the Education Amendments of 1972