Director, UX

3 days ago

Needham, MA, United States SharkNinja Full-time



About Us
SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Director, UX — HardwareNeedham, MAAbout UsSharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted global brands — Shark and Ninja — we have a proven track record of bringing disruptive innovation to market. Developing one consumer product after another has let us enter multiple categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, our products are sold at key retailers online and offline, and through distributors around the world.
User Experience Design at SharkNinjaWe work hard to give our consumers high quality, innovative, and delightful products. We're passionate

about us
er experience, and we're looking for creative designers who think outside the box, embrace the latest technology, advocate for our customers, and push the boundary of what's possible. Join us on our journey to shape the future of SharkNinja product experiences.
The RoleWe're seeking an experienced and visionary Director of UX to drive both the strategic direction and the tactical execution of UI and UX for new hardware products.
In this senior leadership role you'll champion human-centered design, build and mentor a high-performing team of hardware designers, and partner with cross-functional stakeholders across Industrial Design, Product Development, Engineering, and Advanced Development to deliver world-class products that raise the bar.

What You'll Do
Drive new product experiences that combine ease of use, high-quality design craft, and moments of delight — delivering the absolute best value for the consumer.
Build and grow the team. Hire, develop, and mentor a high-performing UX team of designers at all levels, fostering a culture of creativity, collaboration, and continuous improvement.
Collaborate across the org, partnering closely with UX, Industrial Design, CMF, Product Development, Project Management, AD, and Consumer Insights.
Raise the bar on craft. Lead design reviews and give clear, constructive direction that elevates quality and consistency — contributing hands-on when needed.
Own deliverables end to end, from concept exploration to detailed specs across hardware and software.
Champion human-centered design, ensuring consumer insights and user research are embedded throughout the design lifecycle from concept to launch.
Evolve the craft itself. Refine UX design patterns and best practices for hardware product experiences.
Evangelize UX company-wide, educating cross-functional partners on the value of design and advocating for the consumer at every level.
Bring in what's next. Oversee the integration of AI tools and emerging technologies into the design process, keeping SharkNinja at the forefront of design innovation.
Run the function. Set team goals, manage resourcing and capacity, and report on UX impact metrics to executive leadership.
What You'll BringExperience & Education10+ years of UX design experience, including 5+ years in a people management or leadership role overseeing a team of designersDeep experience in consumer product design and development across hardware and software — the leading tools and techniques, plus a proven record of shipping successful products and driving impact across the full product development lifecycleExperience integrating software UX with physical hardware products is highly desirableA compelling portfolio demonstrating strategic design leadership, compelling products, cross-functional collaboration, and measurable consumer impactBachelor's or Master's degree in UI/UX Design, Industrial Design, Interaction Design, HCI, or a related disciplineTechnical SkillsExpert-level proficiency in Figma and Adobe Creative SuiteWorking knowledge of AI-powered design toolsHow You WorkExceptional communicator and storyteller, with the influencing skills to inspire teams and align diverse stak