Program Director

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

Adele and Robert Stern Red Shield Community Center

JOB DESCRIPTION

JOB TITLE: Program Director

LOCATION/DEPT: Adele and Robert Stern Red Shield Community Center

PEOPLE MANAGER: Yes

REPORTS TO (TITLE): Corps Officer

FLSA CATEGORY: Exempt

STATUS TYPE: RFT

PAY GRADE: 209

PAY RANGE: $72,850

WHO WE ARE

At The Salvation Army, we are dedicated to Doing the Most Good. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors.

JOB SUMMARY

The Program Director will work with a team to provide coordination of services in the areas of recreation, education, community networking, and program marketing. This individual is responsible to ensure that the Adele and Robert Stern Red Shield Community Center is used to its full capacity, its programs are financially sustainable and the overall Corps' budget is fiscally sound. This position will also ensure that the mission of the Salvation Army is carried out in all community center programs and special events. All related duties will be performed with a spirit of excellence, in a professional manner and in accordance with Salvation Army policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Community Center

1. Provide primary leadership of programs and service management in order to develop high quality programs within a sound fiscal structure and in-line with the Corps' mission and ministry objectives. This includes:
   1. Program operational needs.
   2. Purchasing, supply and equipment requirements.
   3. Staffing needs.
   4. Program evaluation and quality control.
2. Diversify programs to meet age and ethnic demographics.
   1. Programming for pre-school, youth, teen, adult, senior, families, special needs.
   2. Offer programs that celebrate cultural diversity.
   3. Programming will be offered in the areas of Sports, Fitness, Cultural Arts, Outdoor Recreation, General Programs, and Special Events.
3. Provide 3-5 new or improved classes or programs each program season; followed by ongoing program development and program maintenance.
4. Develop/update annually both short and long term outlines for program and service priorities. Included in this will be to identify required staff, funding and fees.
5. Develop program and fees in line with the fee continuum pyramid.
   1. Assist in the development of a formal fee policy which will guide program and service fee determinations.
   2. Lead the development and execution of membership growth strategies, ensuring strong recruitment, retention, and overall community engagement.
   3. Design, implement, and evaluate high quality programs, membership, and fitness experiences that align with organizational goals, meet community needs, and promote a welcoming, inclusive environment.
6. Ensure maintenance and inventory of gym and community center equipment and supplies.
   1. Report all facility problems to Corps Officers.
   2. Ensure attractive appearance and cleanliness of the facility.
   3. Establish an on-going preventative maintenance program for assigned areas.
   4. Replace equipment and order supplies as budgeted and with CO's approval.

Community Outreach

1. Oversee all marketing efforts for the center.
   1. Create and distribute a recreation program brochure (Summer/Fall/Winter-Spring).
   2. Manage all online information to ensure current promotional materials.
   3. Update information monitors, outside electronic sign, and in house bulletin boards.
2. Partner and network with other agencies and program providers.
   1. Prevent program or service duplication.
   2. Identify opportunities for other agencies to use our space to create revenue.
3. Represent the Salvation Army events at public gatherings including local schools, churches, other organizations and agencies.

Oversight and Administration

1. Provide leadership in ensuring the development of sound programming.
   1. Comprehensive programs are offered in sports, fitness and health (including leagues, tournaments, classes and organized activities and rentals.).
   2. Identify and develop innovative service programs such as after school, day camp and home school programs.
   3. Evaluate program eff