Customer Service Representative

3 days ago

Killeen, TX, United States Mercola Full-time
[Call Center / Remote]
- Anywhere in U.
S. / Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program
- As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to customer inquiries via phone, email, and chat; Resolve customer issues by identifying problems, providing appropriate solutions, and following up to ensure satisfaction; Maintain detailed and accurate records of customer interactions and transactions; Collaborate with internal teams to communicate customer feedback and improve service processes; Assist customers with product information, order status, and returns processing; Manage multiple customer accounts with attention to detail and confidentiality; Provide a positive and empathetic customer experience to foster loyalty and trust…Hiring Immediately >>