Enrollment Call Center Agent

4 days ago

Boca Raton, FL, United States Liberty University Full-time
[Customer Service Rep / Remote]
- Anywhere in U.
S. / Competitive Hourly Pay / Medical-Dental-Vision / HSA-FSA / 403(b) Retirement Plan / Tuition Discounts / PTO: 20 days + Extended Holiday Breaks / Parental Leave / Tuition Discounts /
- As a Enrollment Call Center Agent, you will: Respond promptly and professionally to prospective student inquiries via phone and email; Provide detailed information about Liberty University’s programs, admissions process, and campus resources; Assist applicants in completing enrollment paperwork accurately and efficiently; Maintain up-to-date knowledge of university policies and degree offerings to ensure accurate guidance; Collaborate with admissions and academic departments to facilitate smooth student onboarding; Document all interactions thoroughly in the CRM system to track applicant progress and follow-up actions; Deliver exceptional customer service that reflects Liberty University’s commitment to student success…Hiring Immediately >>