Automotive Service Manager

1 week ago

Bronx, United States Milea Truck Sales & Leasing Full time

Bronx, NY 10462 AUTOMOTIVE SERVICE MANAGER HEAVY DUTY / TRUCK DIVISION Tri-State & NJs Largest, Award-Winning Trucking Provider 100% Paid Medical Insurance + Demo Provided $150,000+ /Year + Bonuses Automotive Service Manager Experience Required. Milea Truck Sales & Leasing is expanding fast, and were looking for an experienced and motivated Service Manager to oversee our Heavy Duty and Commercial Truck Division. This is a high-impact leadership role where youll guide a talented team of technicians and service advisors, maintain operational excellence, and ensure our customers receive the reliable, high-quality service Milea is known for. Were looking for a hands-on leader who values teamwork, accountability, and customer satisfaction. Heavy-duty or truck experience is a plus but not required. Were open to strong service managers from the automotive world who are ready to take the next step into an established and growing commercial segment. Family-owned and deeply rooted in the community, Milea Truck Sales & Leasing has been a trusted name for over 40 years. Youll be working with top brands, a supportive management team, and a reputation that opens doors across the Tri-State area, NJ Territory and beyond. Apply online today We offer: $150,000+ a year + bonuses Demo provided Performance Bonuses Full-time Position 100% PAID Medical Insurance by Milea Truck Sales & Leasing Life Insurance 401(k) Retirement Plan Paid Time Off Awards: Volvo: Dealer Group of the Year; Hino: Best In Performance Dealer; Fuso: Dealer of the Year; Mitsubishi: Dealer of the Year Employee Discounts Long-term Job Security Career Advancement Opportunities Key Responsibilities: Oversee the daily operations of the automotive/truck service department, ensuring efficiency, productivity, and customer satisfaction Manage a team of technicians, advisors, and support staff to deliver quality repair and maintenance services Ensure all repair orders, warranty claims, and maintenance schedules are completed accurately and on time Drive profitability through effective labor management, cost control, and upselling of services Maintain strong relationships with manufacturers, fleet accounts, and retail customers Ensure compliance with safety standards and manufacturer guidelines Provide ongoing training and coaching to enhance technician skills and customer communication Qualifications/Requirements: Previous experience as a Service Manager, Service Director, or Fixed Operations Manager in the automotive or truck industry Strong understanding of service operations, workflow, and performance metrics (ELR, CP hours, warranty) Proven leadership and ability to motivate, coach, and retain top-performing service employees Excellent communication and organizational skills Heavy-duty or commercial truck experience preferred but not required Professional appearance Valid driver's license and a good driving record We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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