Educational Program Specialist 1

Job Title: Educational Program Specialist 1 Location: Augusta University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 290029 * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653. Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The College of Allied Health Sciences at Augusta University trains and educates todays health care professionals: the therapists, technicians, administrators, managers and assistants who are the backbone of our countrys health care workforce. As the nations population ages and increasingly struggles with chronic disease and disability, as well as health care reform, our mission of educating premier health care professionals has never been more vital. We stay on the leading edge of national trends and advances in science, technology, and professionalism. In just the last decade, we have expanded our graduate programs nearly 250 percent, bolstered our clinical mission, and multiplied our research initiatives threefold. Our students enjoy clinical opportunities across Georgia. We were an early proponent of interdisciplinary and distance education, and we continue to lead the way with our innovative programs. Job Summary The Education Program Specialist will provide administrative academic support for the Physical Therapy program by supporting the admissions and recruitment process. As well as providing student support, assisting with course management and program evaluation. Responsibilities The duties include, but are not limited to: ADMISSIONS SUPPORT: Serve as the primary point of contact for applicants and prospective students, providing information on admission requirements, status updates, and program details. Respond to inquiries from prospective students via phone, email, and in-person meetings. Review applications for completeness and accuracy providing feedback to applicants when needed. Evaluate prospective student transcripts through grade conversion and GPA calculations, create and maintain applicant files for review by the Chair, Program Director (PD), and admissions committee, ranking applicants based on established criteria. Update and maintain Excel spreadsheets to track applicant characteristics, qualifications, and admissions data. Coordinate with the admissions team to ensure timely processing of applications. Present Admissions updates at bi-monthly faculty meetings. Coordinate the end-to-end admissions process, scheduling interviews, maintaining applicant databases (PTCAS, Slate, WebAdmit), and ensuring timely progression of applicants to meet annual cohort goals. Collaborate with Graduate Admissions to ensure seamless data integration between Slate and PTCAS, addressing applicant-specific issues and updating systems as needed. Host virtual meetings with new cohort to provide essential details and address questions. Maintain student records, track enrollment data and prepare semesterly and annual reports for institutional use. Troubleshoot and resolve issues with PTCAS and Slate systems to maximize efficiency and enhance applicant experience; update the PTCAS website annually. Serve as a member of the DPT Admissions Committee. Export data from PTCAS and Slate to create and maintain reports; compile this information and present it at admissions committee meetings. Oversee correspondence with incoming learners throughout the spring and summer, ensuring they receive all necessary information ahead of their arrival. RECRUITMENT: Participate with the Admissions Committee in recruitment events and information sessions. Develop and maintain relationships with feeder schools, community organizations, and other key stakeholders. Participate in recruitment events on/off campus providing detailed information about program, admission requirements, and application process. Assist in promoting the DPT program by creating recruitment fliers, communicating with undergraduate advisors, delivering occasional department tours, and supporting website maintenance as needed. EDUCATIONAL SUPPORT: Submit required data for all courses in the curriculum inventory and class rosters in Banner to the Registrar's office each semester for DPT and Residency programs. As directed, perform overrides in Banner to enable students to register for courses; coordinate classroom services to ensure that all courses have allocated classroom space. Submit student withdrawal and add/drop forms. Notify students of the registration instructions, including dates, location, CRN numbers, and credit hours. Track requirements for registration. As directed, create CRNs, curriculog proposals, and submit data and reports as requested. Plan and execute orientation in August, including creating a detailed schedule, agenda, and informational handouts. Collaborate with various University departments to disseminate relevant information to the new cohort and schedule presentations by these departments during the orientation program. Member of the Learner Activities Committee, supporting the planning and facilitation of engaging activities for learners. Maintain learner mastery files, overseeing students as they complete the remediation process. Assist incoming and current learners with the procurement of ID badges, immunization compliance, CPR compliance. Maintain and update both electronic and physical learner files, including emergency contacts, semester GPAs, ensuring accurate records. ADMINISTRATIVE SUPPORT: Provide general administrative support to the Program Director and faculty members as it relates to the academic mission. Assist in planning academic events and meetings, including food orders and other logistics. Liaison with the JAG store; Distribute updated textbook lists to students. Maintain department phone calls and voicemails; Greet and assist department guests. Coordinate with the Department Chair to enhance alumni engagement, maintain the alumni Facebook page, and capture event photos for use on social media and the website. Assist faculty by proctoring learner exams. OTHER DUTIES: Perform all other job-related duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in education or an applicable field with a minimum of two years of experience with online educational programs, courseware development, or related experience. Preferred Qualifications Bachelor's degree from accredited college or university. Preferred Experience Preference given to individuals with experience in Banner, Xtender, Reporting systems. transfer articulation or other student information systems. Experience in databases and administrative support. Knowledge, Skills, & Abilities KNOWLEDGE Proficiency with Microsoft Office and other computer software/databases. Working knowledge of the PTCAS application system, Banner, SLATE, and AU admissions processes SKILLS Excellent customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills Requires high-level managerial skills, problem-solving, coordination with all stakeholders, and organization skills. ABILITIES Ability to maintain confidentiality. Ability to focus and meet deadlines despite numerous interruptions. Ability to motivate others, collaboration, patience, and kindness in all circumstances. Ability to coordinate multiple projects simultaneously and keep accurate records and make independent decisions. Shift/Salary/Benefits Shift: Days/M-F Pay Band: B7 Salary: Minimum $20.29/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today https://www.augusta.edu/hr/jobs/ Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365