residential treatment specialist

5 days ago


Everett, Massachusetts, United States Government Commercial Function Full time

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services

We are currently looking for a Residential Treatment Specialist with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity, and inclusion.

Who we are

We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington State that provides a chance for change to over 3,000 people on any given day.

What you'll do

The RTS is responsible for providing physical care and, in collaboration with other staff, shall be responsible for implementing programming designed to assist each resident with their individual treatment plan. This position supports the Behavioral Health Division of Pioneer Human Services by ensuring the provision of quality and cost-effective chemical dependency services.

PRIMARY DUTIES AND RESPONSIBILITIES:
  1. Client Services
  • Interprets and explains program and/or unit policy and procedure to each resident as needed.
  • Perform and document daily shift activities as required by program policies, contract stipulations, and professional standards.
  • Supervise and monitor resident movement, activity, and rule compliance.
  • Assess and respond appropriately to resident behaviors, attitudes, and dispositions.
  • RTS's assigned to evening and weekend shifts are responsible for implementing and assisting in the planning of a wide variety of structured activities, designed to promote social and independent living skills necessary to maintain a viable recovery and rehabilitation program.
  • Provides written documentation of observations as input to the resident's Individual Treatment Plan and review process.
  • Assist residents in meeting health and hygiene needs.
  • Provide guidance through the GGI process.
  • Client Files; audits/filing. Check for errors.
  • Cleaning stations, floors, mail rooms, and foyer.
  • Filling clothing requests for clients in need of clothing items from our clothing bank.
  • Visitation on Sundays; checking in visitors, searching inventory, observing clients during visitation as well as after.
  • Morning bus transport for clients leaving on the weekend as well as hospital.
Program and Facility Safety
  • Assess, evaluate, and, if necessary, report internal and external facility conditions for safety, sanitation, and security concerns.
  • Observe clients for any behavior or demeanor that is not the norm for that client.
  • Provide a healthy environment, which includes the maintenance of the appearance of the living space for residents.
  • Request maintenance and household supplies in accordance with procedure.
Program Operations
  • Complete intake and discharge procedures for all residents upon arrival and at exit.
  • Conduct program orientations for newly arrived residents.
  • Prepare informational, infraction, and incident reports as necessary.
  • Oversee resident family and sponsor visitations.
  • Transport residents to outside activities in accordance with program policies and contract stipulations. As needed, RTS's will need to drive a 15-passenger van.
  • Arranges weekend bus transportation for discharging clients, as well as drop off and pick up clients sent to hospital after regular business hours.
  • Attends and participates in department staff meetings as directed.
  • Meets with other program staff, consultants, volunteers, and attends other meetings as directed.
  • Continued throughout the day and night client head counts.
Communication and Collaboration
  • Engage in clear, consistent, and professional communication with all residents, program staff, service providers, and community members.
  • Promote and model teamwork and collaboration with co-workers.
  • Attend scheduled staff meetings, program meetings as appropriate or upon request and complete required trainings.

Performs other duties as required.

QUALIFICATIONS FOR THE POSITION:

Required Qualifications

  • High school diploma or equivalent.
  • Must be able to obtain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire.
  • Must be sensitive, receptive, and mature enough to be neither upset by the residents, nor cause the residents further adjustment difficulties.
  • Must be able to make positive use of professional supervision, function effectively in an inter-disciplinary team approach, and participate in and profit from in-service and on-the-job training.
  • Must demonstrate personal flexibility and a professional demeanor, and be able to work toward broad goals, while at the same time work with a vast number and variety of details.
  • Must maintain an attitude toward interactions with residents that is objective and free from personal bias: one that allows for perspective and flexibility in observing groups and individual behavior patterns.
  • Must be able to sit, stand, and walk for up to 8 hours.
  • Must be able to visually inspect incoming clients and do room searches for contraband.

Preferred/Desirable Qualification

  • One-year acceptable experience in the human services field.
  • Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment, or related disciplines desirable.
Physical Demands:
  • Ability to occasionally lift up to 40 lbs.
  • Must wear safety protective equipment as required (i.e., safety glasses, gloves, and foot protection).
  • Ability to sit or stand continuously for up to 8-12 hours per day.
  • Ability to bend, squat, kneel, and reach out and above shoulders.
  • Ability to be awake and alert to meet clients' needs during work hours.
  • Ability to go up and down stairs.
What we offer

Competitive industry compensation and a generous benefit plan that includes:

  • Medical, vision, prescription, dental, and flexible spending account (FSA).
  • Tuition assistance program: Pioneer pays 100% of the tuition for a bachelor's degree and 50% for graduate programs.
  • Retirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
  • Employee recognition programs: gift cards, additional time off, weekend getaways, and more.
  • Public transportation discount.
  • Employee assistance program (EAP).

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Pioneer Human Services is a Drug-Free Company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.

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