Palliative Care Coordinator

2 weeks ago


Pell City, Alabama, United States Complete Health Full time
SUMMARY OF JOB DUTIES:
In collaboration with the Nurse Manager, Palliative Care and oversight of the Palliative Care Advanced Practice Provider and/or Primary Care Provider, the Palliative Care Coordinator expands the individualized primary healthcare services by evaluating certain acute or chronic health conditions for our Palliative Care organization.

ESSENTIAL JOB FUNCTIONS:
The Palliative Care Coordinator must be able to perform each essential duty satisfactorily. The listed items are representative of the knowledge, skill, and/or ability required:
  • Completes patient interviews, and accurately obtains and documents vital signs
  • Obtains laboratory specimen and gives injections per providers orders as directed using the appropriate techniques and demonstrates proper disposal of biohazardous waste
  • Handles portal messages from patients, refill medications, order additional labs or imaging as needed, complete prior authorizations, complete precertification for imaging, etc.
  • Maintains communication with Nurse Manager, Palliative Care, the Palliative Care Advanced Practice Provider, and the Primary Care Provider
  • Facilitates completion of telehealth appointments with the Palliative Care Advanced Practice Provider, as needed
  • Coordinates and maintains continuity with secondary services
  • Retrieves specialist records for Primary Care Provider review
  • Must have effective communication skills and instructs patient and/or their family as directed by the provider.
  • Call patients to triage, follow up, and discuss results as directed by the provider while maintaining patient confidentiality.
  • Travel to clinic locations and patient homes with the market
  • Retrieve and compile information
  • Research, analyze, interpret, organize, prioritize, and verify data and information
  • Maintain records/logs
  • Investigate, evaluate, and recommend action
MINIMUM REQUIREMENTS
  • Medical Assistant, Patient Care Technician, Health Coach or CNA exp required
  • 3 years of related home health or clinical experience and/or training is required; equivalent combination of education and experience considered as determined by the Nurse Manager, Palliative Care.
  • To perform this job successfully, an individual must have knowledge of Word Processing and internet software.
  • Athena EHR experience is preferred but not required.
Strong verbal and written communication skills

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