Executive Housekeeper
4 weeks ago
Duties and Responsibilities
General
- *Makes up morning work assignments to ensure all areas of building are properly maintained in accordance with cleanliness standards.
- Supervises the activities of Assistant Housekeeper, Breakfast Attendants Room Attendants, Laundry, Housemen, and Night Cleaners engaged in all types of the hotel cleaning operations. Maintains company productivity standards.
- Trains, assigns, and schedules department personnel. Checks quality of work performed and makes appropriate corrections and changes as necessary.
- Handles guest complaints concerning housekeeping service or refers problem to management for adjustment.
- Requisitions uniforms and supplies.
- Supervises the testing of new products for the housekeeping department.
- Notifies maintenance of any needed repairs.
- Responsible for the inspection of ALL rooms daily, ensuring cleanliness standards are being met.
- Helps guests and employees in every way possible when called upon and does it willingly and pleasantly.
- Lists and items of lost and found items.
- Checks any vacant rooms for condition and possible occupancy, reporting any discrepancies to Management.
- Checks rooms to ensure that lights are working properly. Inspects for needed repairs, such as, wallpaper and painting needs, etc.
- Supervises the keeping of all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items.
- Reports and delivers valuable items to the Manager's Office as early as possible after a guest has checked out.
- Perform any and all duties not specifically outlined above that are an inherent part of the position. Perform and execute any requests made by corporate, GM / AGM / supervisor, in a cooperative and expeditious manner.
Assists housekeeping department by also cleaning rooms, stayovers, and requests to reduce labor as much as possible.
Perks:
- Competitive salary
- Paid time off
- Medical, dental, and vision insurance
- Professional development opportunities
- Positive and supportive work environment
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