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Behavioral Health Case Manager I

4 weeks ago

Woodland, California, United States County of Yolo, CA Full time
Salary: $49,920.00 - $60,673.60 Annually
Location : Woodland, CA
Job Type: Full Time
Job Number: 2024-00159
Department: Health and Human Services Agency
Division: Child, Youth and Family
Opening Date: 02/06/2025
Closing Date: 3/6/2025 11:59 PM Pacific

Description
The County of Yolo is recruiting to fill one ( 1 ) regular, full-time position in the class of Behavioral Health Case Manager I at the Health and Human Services Agency (HHSA) housed in the Child, Youth & Family branch. The Behavioral Health Case Manager is responsible for coordinating and facilitating access to appropriate behavioral health programs and services for youth. This position includes documenting case notes, participating in multidisciplinary team meetings, and collaborating with professional staff to monitor and support youth progress. The coordinator will also assist youth and their families in obtaining necessary supportive services and may visit youth in the home or other locations to provide assistance.

The ideal candidate for this position will have:
  • Direct experience working with children
  • Experience providing case management services to youth and their families
  • Excellent verbal and written communication skills
  • Ability to effectively collaborate with county partners, management, and clients
  • Build positive relationships with clients and county partners
  • Positively represent the department in all interactions
  • Applicants with college education are highly preferred
Interested applicants should submit an online County of Yolo Employment Application and completed supplemental questionnaireby the closing date. Verification of education may be submitted at the time of filing or when requested by Human Resources.
For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement below.

Definition
Under supervision, performs paraprofessional tasks related to the treatment of consumers with behavioral illness, emotional disturbance, and/or substance use disorders related to the behavioral health illness or emotional disturbance; provides liaison between professional staff, consumers and community agencies; and provides referral, advocacy, and support services.

Distinguishing Characteristics
The Behavioral Health Case Manager I/II is a single class with two salary levels, and positions in this class are flexibly staffed. Incumbents provide case management services related to the consumer's behavioral health service needs, including but not limited to linkage, referral, advocacy, monitoring signs and symptoms of behavioral health stability as directed by a licensed/waivered clinician, licensed medical staff, clinical manager, etc.

The Behavioral Health Case Manager I is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. Incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I.

The Behavioral Health Case Manager II is the journey level in this class series. This is the targeted competency and performance level of all Behavioral Health Case Managers. Working under general supervision, incumbents are expected to be proficient in performing a variety of responsible and difficult assignments. This class is distinguished from the next higher classification in the job series, Behavioral Health Case Manager III, in that the latter class is the advanced journey and lead level classification requiring the incumbents to possess a Mental Health Rehabilitation Specialist (MHRS) or Certified Alcohol Drug Counselor II (CADC-II) designation.
Essential Functions

Duties may include, but are not limited to, the following:
  • Conducts program orientations in group settings or individually with consumers; conducts group meetings, trainings and/or therapy sessions.
  • Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services; advises consumers of their rights, responsibilities and eligibility for program participation; explains rules, regulations and policies to consumers and the general public.
  • Writes case notes and prepares other appropriate documentation in both written and electronic formats including the AVATAR program; updates consumer treatment plans; prepares, maintains and provides program-related written information, statistics, and tracking spreadsheets and reports.
  • Participates in multidisciplinary team meetings; discusses consumer observations and consumer progress with professional staff as input to treatment review.
  • Conducts in person interviews with consumers to complete intake packets information which includes consumer's social, medical, psychological, substance use, legal, financial and personal history; Discusses services available to consumer including supportive services.
  • Makes referrals to and/or assists consumers in obtaining supportive services including services to meet basic needs such as safety, food, shelter, clothing, medical care, etc.
  • Monitors consumer compliance with treatment plan; sets up and maintains controls to ensure timely actions and quality case management.
  • Observes attitudes and behaviors to help consumer identify consistencies and confront inconsistencies, identifies and addresses barriers that may prevent consumer from obtaining/maintaining recovery and/or self-sufficiency; counsels consumers to encourage their responsibility in achieving realistic long-term sobriety and/or behavioral health goals.
  • Teaches consumers life skills by assisting with banking, grocery shopping, household budgeting, hygiene, etc.; coordinates, facilitates and participates in group outings for the purposes of community integration and education.
  • Attends court proceedings with consumers or to testify if subpoenaed.
  • Visits consumers in home or other location as necessary; transports consumers when necessary; calls consumers with appointment and/or medication reminders.
  • Provides conflict resolution in emergency/stressful situations requiring immediate attention.
  • Performs outreach and community engagement functions such as promoting and providing special presentations to outside agencies, schools, and community groups and acting as a liaison with local community and law enforcement agencies.
  • Performs related duties as assigned.
Employment Standards

Employment Standards
Education: Graduation from high school or possession of a valid G.E.D. certificate; AND

Experience: One (1) year of full-time, paid or volunteer work experience in a behavioral health treatment setting requiring extensive public contact.

Note: Proof of registration of certification as an Alcohol & Drug Counselor, pursuant to 9 CCR § 13000 et al is required by positions within this class performing substance use duties, in addition to the education and experience requirements.

License

Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Knowledge & Ability
Knowledge of:
  • Principles and techniques of interviewing and report writing
  • The problems, needs, attitudes, and behavior patterns of persons with substance use disorders, emotional disturbances and/or mental illness
  • Basic psychology, personality and/or substance use disorders theory
  • Basic individual and group counseling skills
  • Community organizations and the use of public and private community resources
  • Behavioral health treatment plans and case management techniques
  • Conflict resolution and mediation techniques
  • General record keeping techniques
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications
Ability to:
  • Develop and maintain cooperative, effective working relationships with others
  • Communicate clearly and concisely, both verbally and in writing
  • Relate with and respond appropriately to people with substance use disorders, emotional disturbances, mental illness, and/or those that are hostile or abusive
  • Engage consumers in the problem solving process
  • Apply, interpret and explain complex laws and regulations to consumers and the public
  • Provide culturally competent services
  • Recognize signs and symptoms of substance use disorders, emotional disturbances and/or mental illness
  • Use sound judgment to ensure personal safety and the safety of others
  • Effectively manage a diverse caseload, including organizing and maintaining appropriate case records
  • Work independently and effectively prioritize work
  • Assess a situation and/or problem in order to identify alternative solutions and determine an effective course of action
Environmental & Functional Factors
Incumbents will perform work inside of buildings and outside in the community, and may cross county lines as directed, to provide services; incumbents work alone or closely with others; incumbents must have ability to deescalate violent individuals; must be able to communicate verbally with co-workers and consumers in a variety of situations.
Medical Class
Medical Class I: This class includes administrative or clerical positions requiring light physical effort, which may include frequent lifting of up to ten pounds and occasional lifting of up to twenty-five pounds. Ability to place or retrieve items at above and below waist level will be required. Work is performed while sitting or standing, and considerable moving about will be involved. Incumbents must have corrected hearing and vision to perform the essential functions of the job. Additionally, positions require manual dexterity and eye-hand coordination to use a variety of office equipment such as computers, telephones, copiers, etc.

Application & Selection Process
Application Process

It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume should be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application and resume, applicants are required to submit a completed supplemental questionnaire, and verification of education for this position. Incomplete applications will be disqualified.

Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:
  • As an attachment to the online application
  • By e-mail to carrie.matthews@yolocounty.gov.
All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.

Selection Procedure

The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.

Screen for Minimum Qualifications
  • Screen for Best Qualified
  • Department Selection Interviews
  • Reference Checks
  • Conditional Job Offer, pending:
    1. Pre-Employment Exams
      • Drug & Alcohol Screen
      • Department of Justice LiveScan
  • Confirmed Job Offer
  • Estimated Start Date: To be determined
Verification of Education Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded.

For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.

Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned.

All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site (). Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:

1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.

2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade.

Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.

EDUCATIONAL RECORDS EVALUATION SERVICE

601 University Ave., Suite 127

Sacramento, CA 95825

(916) 921-0790
FOREIGN EDUCATION DOCUMENT SERVICE

P.O. Box 151739

San Diego, CA 92175

(619) 265-5810
CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC.

P.O. Box 18358

Anaheim, CA 92817

(714) 237-9272
GLOBAL SERVICES ASSOCIATES, INC.

409 North Pacific Coast Highway, # 393

Redondo Beach, CA 90277

(310) 828-5709
INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE

P.O. Box 3665

Culver City, CA 90231-3665

(310) 258-9451
Verification of Certification Acceptable forms of certification and/or formal training documentation are certificates that list the applicant's name, institution name, course title and date the certificate was awarded. If applicable, the verifying documentation should include a certification/license number as well as an expiration date.

Screening for Best Qualified

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.
Contact Information
For questions about the position or about employment with the County, please contact Human Resources by e-mail at carrie.matthews@yolocounty.gov or by phone at (530) 661-2619.

Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Yolo County, a place where YOU belong

The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.

Come join us This is where YOU belong.
RETIREMENT

Were you hired into a CalPERS or other public agency reciprocal system for the first time on or before January 1, 2013? If so, you most likely have "Classic" member status. Classic members of CalPERS (or CalPERS reciprocal) agencies who come to work for Yolo County will remain Classic members

"Classic" member CalPERS retirement formulas are:

Misc: 2.5% at 55
Safety: 3.0% at 55
Deputy Sheriff Safety: 3.0% at 50

"New" member CalPERS retirement formulas (for employees hired into a CalPERS agency for the first time after January 1, 2013) are:

Misc: 2% @ 62
Safety: 2.7% @ 57

BENEFITS
The County of Yolo offers a generous benefits package including:

- Health, Dental, and Vision Insurance
- CalPERS Retirement
- Deferred Compensation Plans
- Flexible Spending Accounts
- Employee Assistance Program
- Vacation, Sick, and Administrative Leave
- Holidays & Floating Holidays
- Disability Plans
- Social Security & Medicare

Benefits for County positions are specific to the bargaining unit of the position. The Salary Resolution (accessible ) identifies the bargaining unit for each County classification.

Once you've identified the bargaining unit, you can look up the benefits for a particular position by going to our Benefits Summaries by Bargaining Unit page on our website, by clicking
01

Please specify your highest level of education.
  • High School Diploma or General Education Diploma
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree of higher
02

If you have completed a degree program or college courses, please indicate the field of study.
03

Please highlight any background and experience that you feel qualifies you for this position.
Required Question