Teller

2 weeks ago

Utica, New York, United States Government Printing Office Federal Credit Union Full time

Job Type

Full-time

Description

Overview of the Role

The Teller position has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions.

Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.

As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience.

Requirements

Teller Responsibilities

  • Engage with members to ensure a professional and positive experience, developing strong member relationships.
  • Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
  • Complete transactions accurately to maintain a balanced drawer daily.
  • Greet members as they enter the building to create a welcoming environment.
  • Resolve service issues, answer member questions or refer members to another employee as needed to guarantee member satisfaction and retention.
  • Maintain the ATM and night depository as directed by the teller supervisor.
  • Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security.
  • Other duties as assigned
Teller Expectations
  • Adapt a work ethic that is aligned with GPO's mission and keeps our member service at the forefront.
  • Hold oneself accountable for your actions and commitments.
  • Complete training as assigned and continually search for opportunities to enhance one's ability and knowledge.
  • Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor.
  • Protect member information by using discretion when discussing member matters and follow all policies and procedures related to confidential information.
Teller Qualifications
  • Ability to work in a team setting as well as take on individual projects
  • A high-school diploma or a GED
  • A minimum 6 months of cash handling experience
  • Willingness to promote credit union products and services
Teller Physical Demands
  • Standing for extended periods of time.
  • Ability to lift bags of coin and cash drawers with regularity in excess of 10 pounds.
  • Ability to manually count cash with dexterity on a regular basis.
GPO's Benefits Package Includes:
  • Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions
  • Competitive Salaries, Annual Raises and Incentives
  • Low Cost Medical, Dental, & Vision Insurance
  • Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays
Actual compensation rate will be determined based on relevant experience.

  • Teller Supervisor

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Job Type Full-time Description Who we are: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. Overview of the Role The Teller Supervisor is responsible for overseeing the smooth operation of the teller line by maintaining a professional, secure and safe environment. They must also handle monetary...

  • Teller Supervisor Lead

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Job SummaryWe are seeking a skilled Teller Supervisor to join our team at the Government Printing Office Federal Credit Union. As a Teller Supervisor, you will be responsible for overseeing the daily operations of the teller line, ensuring a professional and secure environment.Key ResponsibilitiesOversee the teller line operation for the branch.Ensure timely...

  • Financial Service Coordinator

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    About the RoleThe Teller Supervisor plays a critical role in the success of our branch. As a supervisor, you will be responsible for overseeing the daily operations of the teller line, ensuring a professional and secure environment.Key AccountabilitiesOversight of the teller line operation for the branch.Ensure timely and accurate processing of member...

  • Universal Service Representative- Flexible Hours Available

    8 hours ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. Overview of the Role Universal Service Representatives (USRs) play an important role in the financial well-being of our members and keep our branches running smoothly. A USR may perform many duties throughout the day, including help a...

  • Member Service Representative

    1 week ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    *Internally this position is titled as a Universal Service Specialist. Overview of the Role Universal Service Specialists (USS) play an important role in the financial well-being of our members. As a USS, you have the opportunity to get to know our members in different environments and build valuable relationships. The USS will help support our branches by...

  • Banking Service Representative

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Job Description">The Banking Service Representative is responsible for providing exceptional service to our members by performing various financial transactions, promoting credit union products, and fostering strong member relationships.">About the Role">The ideal candidate will possess excellent communication skills, be able to work in a fast-paced...

  • Financial Transaction Expert

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Job Summary">The Financial Transaction Expert is responsible for providing exceptional service to our members by performing various financial transactions, promoting credit union products, and fostering strong member relationships.">About the Role">The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment,...

  • Cashier Specialist

    6 days ago

    Utica, New York, United States Government Printing Office Federal Credit Union Full time

    Job Overview">We are seeking a Cashier Specialist to join our team at the Government Printing Office Federal Credit Union. As a Cashier Specialist, you will play a vital role in providing exceptional service to our members by performing various financial transactions, promoting credit union products, and fostering strong member relationships.">About the...

  • Branch Manager

    3 days ago

    Utica, New York, United States M3 Placement Full time

    Branch Supervisor - ACCESS Federal Credit Union Overview: Our client, ACCESS Federal Credit Union, is excited to offer an incredible opportunity for a Branch Supervisor In this role, you will lead and manage branch operations, ensuring top-tier service for members while driving growth through community engagement and sales initiatives. You'll oversee daily...

  • Teller / Member Service Representative - PT

    1 week ago

    Utica, Ohio, United States CES Credit Union Full time

    Teller / Member Service RepresentativeCES Credit Union in (Utica, OH) is looking to hire a part-time Teller / Member Service Representative to join our team. Are you a customer service guru? Do you want to work for a credit union that will value you and your contributions? If so, please read on This position earns a competitive wage of $15 - $16/hour. We...

  • Teller / Member Service Representative - PT

    6 days ago

    Utica, Michigan, United States CES Credit Union Full time

    Teller / Member Service RepresentativeCES Credit Union in (Utica, OH) is looking to hire a part-time Teller / Member Service Representative to join our team. Are you a customer service guru? Do you want to work for a credit union that will value you and your contributions? If so, please read onThis position earns a competitive wage of $15 - $16/hour. We...

  • Teller - Utica Office

    2 weeks ago

    Utica, Ohio, United States Park National Bank Full time

    RESPONSIBILITIESServe customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with...

  • Branch Manager

    3 days ago

    Utica, Mississippi, United States Hope Credit Union Full time

    Title: Branch Manager Department: Retail Operations Reports To: VP, Regional Branch Administrator Supervises: Supervises: Head Teller, Member Service Representative, Teller Job Classification: Exempt, Full-time HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and...

  • Teller and Member Service Specialist

    7 days ago

    Utica, Ohio, United States CES Credit Union Full time

    **About Us**We are a dynamic credit union committed to providing exceptional service to our members. Our goal is to help our customers achieve their financial goals and improve their quality of life.**Job Responsibilities**Process transactions accurately and efficiently.Provide excellent customer service.Maintain accurate records and follow credit union...