ServiceNow Solution Architect

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. About Position Role: ServiceNow Solution Architect Location: Tarrytown NY Experience: 12+ years Job Type: Full Time Mandatory Skills: ServiceNow, ITOM, ITSM, IRM, We are seeking a highly motivated and experienced ServiceNow Solution Architect to join our growing team. The ideal candidate will possess a track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps / IRM / ITAM, etc.). Expertise You'll Bring 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.) Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps etc.) Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work. Strong understanding of ServiceNow versions, features and licensing models. Must have good communication and articulation skills with experience interacting with C-Suite stakeholders Experienced working in an onsite – offshore model; managing offshore teams remotely. Must have experience in independently driving discovery, design and ‘art of possible’ workshops with customers and can identify and map business requirements against platform capabilities. Strong domain expertise in two or more of the following areas: IT Service Management Customer Service Management Security Operations Governance, Risk and Compliance Strong working knowledge of some or all of the below ServiceNow application suites: ITSM ITOM IRM SecOps ITAM Must be ServiceNow certified One or more Certified Implementation Specialist (CIS) certifications CMA / CTA will be preferred Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent For more details, please contact Bharath Veluru (bharath_veluru@persistent.com)“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”