Account Representative
5 days ago
Seeking Account Representative
We are actively hiring onsite Account Representatives to join a fast-paced logistics and transportation company committed to delivering excellence in supply chain solutions. As part of our continued growth, we are looking for a highly motivated and detail-oriented Customer Service Representatives to join our team in Fort Wayne, Indiana.
Position Overview for Account Representative
The Logistics Customer Service Representative serves as the first point of contact for our clients, providing exceptional service and ensuring smooth coordination of freight and transportation services. You'll play a critical role in managing communication between customers, carriers, and internal teams.
Key Responsibilities for Account Representative
Serve as the primary contact for customer inquiries, issues, and requests related to shipments.
Coordinate with carriers to schedule pickups, deliveries, and resolve any service-related issues.
Communicate effectively with internal departments to ensure on-time and accurate service delivery.
Investigate and resolve service failures, billing discrepancies, or delivery concerns.
Qualifications for Account Representatives
High school diploma or GED required; Associate's or Bachelor's degree preferred.
1-3 years of experience in logistics, transportation, or customer service.
Proficiency with Microsoft Office and experience with TMS or CRM systems.
Growth opportunities within a lucrative and thriving company
$Click here to apply online
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