End User Support Specialist

2 days ago


Westchester IL, United States Tata Consultancy Services Full time

Role - EUC Specialist . Location - Westchester, IL / Onsite. Mode - Fulltime . Experience - 5 + Years Must Have Technical/Functional Skills - Deep end-point management experience, including Intune with mixed operating systems (Windows, Mac OS, iPads, Android tablets). Provide hands-on assistance with laptops, tablets, POS devices, printers, and peripherals. Troubleshoot hardware/software issues and escalate to EUC or depot teams as needed. Roles & Responsibilities - White-Glove Support : Act as the first point of contact for store IT issues, coordinating with Customers Service Center (Store Support). Address and resolve long-standing tickets and improve store satisfaction with IT services. Maintain a professional and responsive presence across store and office environments. #LI-RJ2 Salary Range - $65,000 - $70,000 a year



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