Principal Product Manager, Technical

About the Company The information below covers the role requirements, expected candidate experience, and accompanying qualifications. At QXO, we are redefining digital commerce. Our mission is to deliver seamless, intelligent, and scalable eCommerce experiences through next-generation software systems. Our engineering teams build distributed platforms that power critical services such as customer identity, product discovery, checkout, and personalization. If you thrive in ambiguous environments, care deeply about performance and scalability, and are driven by customer impact — we want you on our team. About the Job As a Principal Product Manager, Technical, you will lead the vision, strategy, and roadmap for next-generation eCommerce capabilities that power seamless, intelligent customer experiences. You will define and drive complex, cross-functional product initiatives that leverage emerging technologies — including autonomous agents, machine learning, and distributed systems — to transform the digital commerce landscape. This role requires a proven technical product leader who can influence at the organizational level, align multiple product areas around a unified strategy, and deliver measurable impact on customer engagement and business growth. You will serve as a thought leader and mentor to other PMs, while collaborating closely with engineering, UX, and applied science teams to define and deliver scalable, high-performance systems. Key Responsibilities Own the strategic product direction for core eCommerce systems — including account services, order lifecycle, personalization, catalog, and content infrastructure. Set and communicate a long-term product vision that aligns with company strategy and drives innovation across the digital commerce ecosystem. Lead and inspire cross-functional teams (engineering, UX, data science, and operations) to deliver high-impact, customer-centric solutions. Drive architectural and platform-level decisions , ensuring solutions are scalable, performant, and resilient across multiple services and touchpoints. Develop and manage multi-year roadmaps for platform capabilities, balancing near-term execution with long-term scalability. Influence technical direction and drive integration of advanced technologies such as AI-driven personalization, autonomous decision-making, and predictive commerce. Leverage experimentation, data analytics, and research to inform priorities, measure success, and continuously optimize the customer experience. Represent the product organization in cross-functional leadership forums, influencing business strategy and investment decisions. Mentor and guide other PMs , establishing best practices for technical product management and scalable product development. Qualifications & Skills 10+ years of experience in Product Management, with at least 5+ years in a technical product management role delivering complex, distributed systems or platforms. Proven success owning and scaling technical products from concept through launch and post-launch optimization. Deep experience collaborating with engineering and data science teams on system design, APIs, ML-based systems, and platform infrastructure. Strong understanding of commerce systems architecture , including order management, personalization, content, and product catalog. Exceptional ability to influence cross-functional leadership , prioritize effectively, and make strategic trade-offs. Demonstrated experience with ‘build vs. buy’ evaluations and partnerships with third-party vendors and platforms. Excellent communication, storytelling, and stakeholder management skills. Bachelor’s degree in Computer Science, Engineering, or related technical field; or equivalent experience. Experience with customer data platforms (CDPs) , CRM tools, campaign orchestration systems, personalization engines, or attribution modeling platforms. Preferred Qualifications: MBA or advanced technical degree (e.g., MS in Computer Science, Data Science, or Engineering). Experience leading initiatives in eCommerce, MarTech, AdTech, or Pricing platforms . Proven track record of building customer-facing digital experiences (B2C or B2B). Experience scaling large commerce platforms and integrating advanced personalization or recommendation engines. Familiarity with experimentation platforms , A/B testing, and real-time performance optimization. Experience working closely with applied science teams to deploy ML-driven or autonomous systems in production environments More About QXO QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company plans to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. Visit for more information. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation. What You'll Earn Base pay range: $200,000 - $350,000 / year Annual performance bonus Long term incentive (equity/stock)401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service. Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. This position is for full-time, direct-hire employment only. We are not engaging with staffing firms, third parties, C2C arrangements, or independent contractors at this time.