Medical Storekeeper

5 days ago


Los Angeles CA, United States luckyscent Full time

Lucky Scent | Scent Bar Position: Store Manager
Job Type: Full Time Exempt
About Lucky Scent | Scent Bar:
Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment.

We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity.

Sales and Business Development:
· Develop and implement strategic plans to achieve and exceed sales targets.
· Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans.
· Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers.
· Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic.
Team Leadership and Management:
· Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary.
· Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs.
· Inspire and motivate the team to deliver exceptional customer service and achieve collective goals.
Store Operations and Merchandising:
· Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation.
· Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks.
· Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines.
· Ensure the store’s compliance with all health, safety, and regulatory guidelines.
Customer Service and Product Knowledge:
· Act as a brand ambassador, embodying the company’s values and maintaining a high level of product knowledge to educate both staff and customers.
· Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents.
· Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction.
Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role.
· Proven track record of achieving and exceeding sales targets and driving business results.
· Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business.
· Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. )
· A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff.

Ability to bend, stoop, and reach to stock shelves and organize merchandise.
· Discretionary Bonus
· Health Insurance; Medical, Dental, and Vision
· Professional growth opportunities within a rapidly expanding company. 



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