Business Analyst, Fresh

Do you have relentless grit, a love for problem solving, high ownership, high learn and be curious, and some level of retail business experience (so absolutely everything isnt a ramp, since we technically support all retail functions)? We are looking for an experienced Business Analyst who is excited about using data analysis and acquiring deep business expertise to answer difficult business questions that drive decision and action for the Amazon Fresh business. This role will focus on solving critical catalog defects in the US and will be responsible for analyzing all aspects of our business to provide insights that inform business strategy and solve complex problems.
Our team seeks to Invent and Simplify solutions that increase the speed and quality of decision-making through business analysis and reporting, econometric research and models, business process automation, and cloud computing infrastructure. Analytics is the first line of defense for analyzing acute business problems that inform or impact KPIs.
Our business moves rapidly, and its important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead analyses from design through delivery.
As a Business Analyst on our team, you will focus on exciting and challenging problems, including:
Own the design, development, and maintenance of ongoing and ad-hoc metrics, reports, and analyses, to drive key business decisions
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
Develop mechanisms and metrics to track stakeholder satisfaction and drive projects to continuously improve satisfaction scores
Engage business stakeholders in constructive dialogues to convert business problems into logic problems that can be solved with data, scripting, and visualizations
Work closely with data engineering, product management, and business stakeholders to deliver features to customers
Bachelor's degree or equivalent
- 3+ years of business analyst, data analyst or similar role experience
- 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with SQL
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Proven problem solving skills, project management skills, attention to detail, and exceptional organizational skills
- Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
Master's degree in business or analytical discipline
- 5+ years of business analyst, data analyst or similar role experience
- 5+ years of business or financial analysis experience
- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Proficient in a programming language (e.g., Python) for automation of data extraction, processing, and computation
- Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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