Field Service Engineer

4 weeks ago

Billerica MA, United States Semilab USA Full time

Provide in-house and on-site customer support to ensure successful installation and operation of Semilab metrology systems. Semilab’ s primary customer base is the Semiconductor and Photovoltaic industries as well as research and development facilities. This candidate will handle service issues related to all Semilab products, working directly with customers and local representatives. The candidate will work closely with other Semilab departments to ensure full support of customer service needs and maintain service excellence.
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
*Specific Duties and Responsibilities*
* Provide on-site field service support at customer facilities worldwide to address tool installation, emergency repair, warranty and service contract work
* Coordinate rapid response on service related issues to both internal and external customers
* Prepare service reports in a timely manner to document issues and ensure effective resolution
* Prepare and conduct service-related training for internal and external customers
* Test Semilab production and diagnostics system software
* Work with internal and external resources to generate product documentation including service manuals, technical support bulletins and field service procedures
* Report system design issues to improve tool performance
* Produce Engineering Change Orders
* The job involves up to 50% domestic and international travel
*Required Knowledge, Skills and Experience*
* Bachelor’s degree or Associate degree in a technical field
* Minimum 3 years of field service experience on equipment related support in semiconductor or PV related industry. Direct fab experience is a plus.
* Robot teaching or fab automation is preferred.
* Demonstrated good customer interaction record with strong presentation and communication skills
* Must have strong hands-on mechanical and electrical skills and demonstrated ability to trouble shoot failure in equipment and sub-systems.
* Knowledge of optical metrology and interferometry.
* Strong hand-on skillset on optical system alignment, fine tuning and trouble shooting
* Must be self-motivated, a team player, and capable of multi-tasking
* Must be customer focused, proactive, organized, and a logical thinker
* Valid driver’s license with clean driving record with a legal working status in the United States
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* Monday to Friday
Work Location: On the road

  • Field Commissioning Engineer

    3 weeks ago

    Billerica, United States OSI Systems Full time

    OverviewRapiscan Systems, an OSI Systems Company, is seeking a Field Commissioning Engineer, Cargo Systems to work out of MA, CA, TX, AZ.We are a trusted provider of advanced X-ray technologies for ports, borders, military, high-threat facilities and critical infrastructure worldwide. Be part of our mission to deliver best-in-class cargo and vehicle...

  • Field Commissioning Engineer

    3 weeks ago

    Billerica, United States Rapiscan Systems, Inc. Full time

    OverviewRapiscan Systems, an OSI Systems Company is seeking a Field Commissioning Engineer, Cargo Systems to work out of MA, CA, TX, AZ.We are proud to be a trusted provider of advanced X-ray technologies for ports, borders, military, high-threat facilities and critical infrastructure all over the world. Be a part of our mission to provide our customers with...

  • Field Service Engineer

    5 days ago

    Boston, MA, United States Scientific Search Full time

    Field Service Engineers Are you a hands-on problem solver who loves working with complex systems in the field? Whether your background is in pharma, medical device, med tech, or advanced manufacturing , we’d love to connect. At Scientific Search , we partner with some of the most innovative companies in the life sciences and manufacturing sectors...

  • Field Service Engineer

    5 days ago

    Boston, MA, United States Scientific Search Full time

    Field Service Engineers Nationwide Opportunities Are you a hands-on problem solver who loves working with complex systems in the field? Whether your background is in pharma, medical device, med tech, or advanced manufacturing, we'd love to connect. At Scientific Search, we partner with some of the most innovative companies in the life sciences and...

  • Field Clinical Engineer

    4 weeks ago

    Billerica, United States BrioHealth Solutions Full time

    Join to apply for the Field Clinical Engineer role at BrioHealth Solutions 1 week ago Be among the first 25 applicants Join to apply for the Field Clinical Engineer role at BrioHealth Solutions Get AI-powered advice on this job and more exclusive features. We are a global team of like-minded Med-Tech professionals focused on patient centric solutions in a...

  • Field Service Engineer

    3 days ago

    Boston, MA, United States Scientific Search Full time

    Field Service Engineers Nationwide Opportunities Are you a hands-on problem solver who loves working with complex systems in the field? Whether your background is in pharma, medical device, med tech, or advanced manufacturing , wed love to connect. At Scientific Search , we partner with some of the most innovative companies in the life sciences and...

  • Field Service Engineer

    7 days ago

    Littleton, Ma Corporate Office - Littleton, MA, United States Mevion Medical Systems Full time $84,000 - $162,400 per year

    Job Details Littleton, Ma Corporate Office - Littleton, MA Full Time $ $42.00 Hourly Description *PLEASE NOTE: THIS POSITION WILL PERMANENTLY RELOCATE TO CHINA AFTER TRAINING IS COMPLETED.*Job Overview:We are seeking high-potential, bilingual engineering talent to join Mevion's China Operations team. This role begins with structured training...

  • Field Service Engineer

    1 day ago

    Boston, MA - Remote - Boston, MA, United States Tosoh Bioscience Full time

    Job Details Boston, MA - Remote - Boston, MA Fully Remote Full Time Associate's Degree Up tp 75% Standard Business Hours Description Tosoh Bioscience, Inc., based in Grove City, Ohio, a U.S. subsidiary of Tosoh Corporation's Bioscience Division, headquartered in Tokyo, Japan. Established in the United States in 1989, Tosoh Bioscience...

  • Quality Engineer I

    4 weeks ago

    Billerica, MA, United States Redbock - an NES Fircroft company Full time

    Quality Engineer I (Through end of April 2026 // Billerica, MA): Top 3 preferred skills: Experience in a medical device or pharmaceutical environment. Experience with Good Manufacturing Practices and regulatory compliance. Experience with root cause analysis. Education Required: Bachelor’s degree in Biomedical Engineering, Mechanical Engineering,...

  • Quality Engineer I

    4 weeks ago

    Billerica, MA, United States Redbock - an NES Fircroft company Full time

    Quality Engineer I (Through end of April 2026 // Billerica, MA): Top 3 preferred skills: Experience in a medical device or pharmaceutical environment. Experience with Good Manufacturing Practices and regulatory compliance. Experience with root cause analysis. Education Required: Bachelors degree in Biomedical Engineering, Mechanical Engineering,...