Senior Product Manager, AIOps Remote

Senior Product Manager, AIOps PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. We are looking for a Senior Product Manager, AIOps to join our diverse, customerfocused team building the industrys best event orchestration and automation capabilities within the PagerDuty Operations Cloud. Important Note While the role is posted as remote, candidates located near the hub locations (SanFrancisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Research customer needs, define, and evangelize a roadmap that reflects the strategic vision for AIOps, taking into account business strategy, technical feasibility, and usability. Understand our broader Operations Cloud vision and deliver competitive differentiation by deeply integrating with other elements of our product portfolio. Partner with a dedicated group of engineers, data scientists, and designers to deliver and iterate on products and features that address critical customer needs. Embrace a productled growth mindset to deliver customer value and drive adoption and usage. Build partnerships across our integration ecosystem to drive utility, usage and revenue growth. Basic Qualifications 3+ years of experience as a product manager driving the full product lifecycle, including defining and driving success metrics, ideally in B2B SaaS. Experience using APIfirst development practices to design new products and structure requirements. Familiarity with UI/UX best practices, usability testing, and interpreting user research to inform roadmap decisions and feature development. Track record of building positive working relationships with engineering, UX design and teams outside of product development. Experience working with marketing, sales, and enablement to take new products to market and drive PLG and SLG adoption postrelease. Ability to effectively communicate across diverse backgrounds and contexts, and lead through influence using metrics and research. Passion for getting things done and a curiositydriven approach to learning. Proficiency with analytics tools and a track record of datadriven decisionmaking. Strong customer empathy and a curiositydriven approach to learning their needs. Preferred Qualifications Experience with AI, ML, or Data Science principles. Comfort with SQL or data analysis tools. A bachelors degree in mathematics, data analytics, computer science or a related technical field. Salary The base salary range for this position is 161,000 271,000 USD . The role may also be eligible for bonus, commission, equity, and/or benefits. Benefits Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Mental wellness programs *Eligibility may vary by role, region, and tenure. Location Restrictions PagerDuty cannot employ candidates residing in the following locations: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, NewMexico, Oklahoma, RhodeIsland, SouthDakota, WestVirginia, Wyoming Equal Employment Opportunity PagerDuty is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us; by submitting an application, you confirm that you have read and understand PagerDutys Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com. PagerDuty uses the EVerify employment verification program. #J-18808-Ljbffr