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RN-Case Management
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Tennessee, United States Ascension Full timeDetails Department: Case Management Schedule: Full-Time, Days (8:00A - 4:30P) Hospital: St Thomas West Location: Nashville, TN Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...
Registration Supervisor
1 month ago
We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. Monitors and manages patient flow to minimize patient wait times. This job performs duties to support and supervise the Patient Access functions while monitoring productivity and reporting statistics to leadership. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Contents are subject to change at the company's discretion.
Required - High school diploma or equivalent.
Preferred - Bachelor's degree.
Work Experience
Required - 7 years of customer service experience including related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel, retail and/or customer service related experience;
2 years of customer service experience with a bachelor’s degree.
Computer skills and dexterity for data entry and retrieval of information.
Proficient with Windows-style applications, various software packages specific to role and keyboard.
Good organizational, time management, and conflict resolution skills.
Ability to travel throughout and between facilities and work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).
Manages staff performance and productivity while ensuring adherence to departmental customer service initiatives by performing audits on staff performance.
Manages patient flow and adjusts staffing according to volume to minimize patient wait times.
identifies, communicates, and removes barriers to departmental performance.
Manages staff schedules to ensure adequate coverage.
Interviews and recommends candidates for hire and coordinates training to develop staff.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.