Maintenance Technician

This helps us understand how you work best and ensures alignment with the role and our culture. At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team. No Drama Raise the Bar We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well‑being and success: Training Flexible Spending Accounts (Medical, Limited Purpose) Health Savings Account Voluntary Life Insurance Long-Term Disability Insurance Company Paid Life Insurance Company Paid Short-Term Disability Insurance Employee Assistance Program Floating Holiday Holiday Schedule Referral Bonus Program Quarterly Bonus Program and Renewal Bonuses From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals along with the Team Member Handbook. Perform all tasks in a safe manner and provide customer service. Handle service requests, apartment turnovers and assist with outside vendors as assigned by the Lead Maintenance. Assist in all phases of apartment and property maintenance, including plumbing, carpentry, appliance repair, electrical and heater maintenance, painting, etc. Report parts or supplies that need to be ordered to the Lead Maintenance. Inventory supply shipments and puts away stock, giving packing slip to the Community Manager. Report issues involving safety, property maintenance and unresolved maintenance issues to Lead Maintenance in a timely manner. Responsible for vehicle (golf carts) and pool/spa maintenance and upkeep. Ensures lighting replacement and trash maintenance of outside grounds. Comply with all training requirements set forth for this position. Will need to perform the following physical activities (66% to 100%). Perform routine maintenance/repair duties such picking up debris. Routine duties require access to upper floor apartments and interior apartments with multiple levels. Move equipment, appliances, and open/close doors. Perform routine maintenance repairs, paint, stock, and remove equipment. Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Ability to read, write and understand English. There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%). Must have a valid driver’s license, insurance and car registration if driving for business purposes. Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%). Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (Example
- apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary. Occasional need to work in awkward confining positions (1% to 33%). Ability to shift attention between duties and adapt to changing business needs with minimal notice. Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and through written communications. Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems and EPA certification are required with experience in maintenance in the property management industry or similar industry. Experience with computers, Internet and email. Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner.
Strong customer service skills.