Assistant General Manager

Overview The Assistant General Manager (AGM) will serve as a leader of supply chain operations at the new Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the General Manager (GM), this person will help lead an eventual workforce of 250 people distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the Southeast Region. The AGM will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the AGM to foster relationships with a wide range of people to execute their responsibilities. The AGM will work closely with Chick-fil-A Supply’s Senior Leadership Team (SLT) and DC Leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in standing up future facilities through talent selection and evaluation, training and implementation support. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. Responsibilities Assist GM in leading a large-scale food service distribution center operation with a safety mindset Act as a liaison, balancing the needs of the Operator with the capabilities of the operation Lead and engage a workforce of ~250 people with specific ownership of Inventory Control Department and practices as well as focus on various functions within the building Design, implement, manage, and improve distribution center operations Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) Participate in the oversight of the P&L of the distribution center operation Drive innovation in all areas of the distribution center operations Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence Required Qualifications (Knowledge, Skills, & Abilities) High School Diploma or equivalent 7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 3+ years in a leadership position Understanding of production and inventory control theories and practices Functional knowledge of designing, managing, and executing distribution center operations Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements Proficient in Microsoft Word, Excel, Outlook, and Access; Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications Preferred Qualifications (Knowledge, Skills, & Abilities) Bachelor’s Degree in business, accounting, supply chain management or another relevant field Experience managing in a food distribution or food manufacturing environment Demonstrated success in operations and people leadership Experience with building and managing to budgets and general accounting practices Demonstrated ability to perform effective short-term and long-range planning Travel Requirements 10% Required Level of Education High School Diploma or GED Preferred Level of Education Bachelor's Degree Relocation Assistance Provided No