Senior Principal Mobile Product Manager

1 week ago

Seatac WA, King County, WA; Washington State, United States Alaska Airlines, Inc. Full-time
Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. The Senior Principal Product Manager is the subject matter expert and thought leader in mobile product management, inside and outside the organization. As an individual contributor, this role designs and implements innovative solutions to address the most highly complex, ambiguous mobile and digital product challenges at Alaska Airlines (AS) and Hawaiian Airlines (HA). This role advises enterprise leaders on long-term mobile product strategy and drives industry-leading, customer-facing product outcomes through cross-functional influence. Design and implement innovative mobile product frameworks and decision-making precedents that resolve highly ambiguous, enterprise-scale challenges influencing how the broader product organization approaches complex digital solutioning. buy decisions that allocate enterprise resources and establish the long-term digital product direction for AS and HA. Shape mobile product priorities by advising enterprise leaders and influencing company-wide digital investment decisions; buy decisions with material financial impact; Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals. Utilize data, usage statistics, primary user research, cost/benefit analysis, and industry analyst reports to inform prioritization and solutions, including build vs. Alaska's mobile app is the digital front door to the travel experience. As the Senior Principal Mobile Product Manager, you will set the vision for the future of Alaska's mobile experience used by millions of guests. From reducing friction during critical day-of-travel moments to leveraging AI and personalization to create more intuitive experiences, you'll drive the strategy and execution of high-impact initiatives that shape how customers interact with Alaska before, during, and after they travel. Working across product, engineering, and business teams, you'll influence enterprise-wide decisions and deliver innovations that elevate both guest satisfaction and business performance. 10 years of experience in digital product management or a related field, with responsibility for mobile products or customer-facing digital experiences. ~ Bachelor’s degree in product management, marketing, business, digital platforms, or a related field; two years of additional experience as described above can be in lieu of this Bachelor’s degree requirement. ~ Excellent problem-solving and analytical skills, coupled with a history of building strong cross-functional relationships. ~ Proficiency with Agile/Scrum software development methodology. ~ Demonstrated knowledge of the software development life cycle (SDLC). ~ Demonstrated ability to manage multiple projects with increased complexity. ~ High school diploma or equivalent. ~ Minimum age of 18. ~ Knowledge of the airline and/or travel industries and related technologies. Deep working knowledge of agile product development concepts. Master of Business Administration (MBA). Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Cut through complexity and ambiguity, prioritize effectively, set clear goals, and operate in an agile fashion. Total Target Compensation Range (incl. bonus & equity) $The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well-being programs including medical, dental and vision benefits Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant f