Support Officers

Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? With a career at Riveon Mental Health and Recovery, you’ll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You’ll also have access to a wealth of opportunities for your personal growth and development. Up to 39 days off per year (30 days of paid time off plus 9 paid holidays) Company Supported Continuing Education & Certification PPO & HDHP Health Plan Options Flexible Dental & Vision Plan Options Company funded Health Savings Account Company-Sponsored FSA and DSA Tax Savings Accounts 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Life Insurance and AD&D 100% Company Paid Long-Term Disability Insurance Short-Term Disability Plan 403(b) Retirement Plan with Company Match Access to Personal Financial Advisor Generous Team Member Referral Bonus Program License and Certification Reimbursement License Testing Fee Reimbursement Annual Tuition Reimbursement Travel Expense Reimbursement On-Site Pharmacy Casual Dress Code Shift Differentials and On-Call Stipends Stipend for Bilingual, Spanish-Speaking Pay Range: $17.31
- 23.31 per hour Shifts available: 8 pm
- 6 am, Part Time (20 hours per week). POSITION PURPOSE AND OBJECTIVES In two person teams, the Crisis Support Specialist responds with a licensed Clinician to crisis scenes in the community. This position gathers collateral data at the scene. The worker can also provide transportation for clients to/from community sites. All job functions are performed under the supervision of the Crisis Services Manager. ESSENTIAL JOB FUNCTIONS In collaboration with the Crisis Clinician, gathers collateral data at the scene to help resolve crisis within the community. Accompanies clinician health officers in pre-hospital screening with clients in the community. Makes phone calls and coordinates services. Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts. Answers the Hotline, gathers collateral information and provides information and referrals to community services. Transports clients to and from community sites as needed. Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in a timely manner. Utilizes respectful, trauma-informed language in all aspects of the job. Collaborates with treatment team to support techniques that are client-first and include trust and respect Promotes and support Trauma Informed Care implementation and initiatives within the organization Uses the Trauma Informed Care approach to work collaboratively with clients and other team members (internal and external) to help support clients in their treatment and recovery Must be able to react to change and stress productively and to handle other related tasks as assigned. Must be able to follow and conform to the treatment plan of the clients on the residential unit. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues; Must be able to work independently and to follow directions of various team leaders and shift supervisors. WORKING CONDITIONS The majority of the time is spent in the community. The individual will have a large amount of client contact and must have excellent language and speaking skills. The individual may also spend a portion of their time on the phone. The individual in this position must be able to communicate clearly both verbally and in writing. Due to the computer work this individual must be able to sit for extended periods of time and operate required equipment. REQUIREMENTS/QUALIFICATIONS Associate's degree in a related field and experience in mental health is preferred, along with good interpersonal skills and oral/ written communication. Prior work experience, education and training in lieu of the degree will be considered. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period, have proof of adequate personal automobile insurance, and use of a personal vehicle. Must be able to work differing shifts, weekends, and holidays. Candidates with educational backgrounds and training in trauma-informed and/or trauma-specific services, a plus. #