Staff User Designer

The Staff Product Designer is responsible for creating user-centered experiences to support Michael's digital touchpoints for our makers and our store team members (including websites, apps, and in-store experiences/solutions like self-checkout and point of sale). Through an advanced understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences. This role will work closely with cross-functional teams to advocate for the needs of the our end-users and the Design Team. Design Creation
Drive and execute multiple projects plans within a specific touchpoint
Collaborate with business owners of various systems/applications to balance priorities between feature creation and the user experience enhancements
Analyze business strategy, customer needs, and competitive learning to identify opportunities for continuous improvement
Provide a holistic perspective of the project planning process
Review and provide feedback on projects based on industry best practices in digital, e-comm and design
Use iterative and collaborative design techniques to transform new concepts to products by storyboards/ sketches/wireframes/ Prototypes
Contribute to Design Team standards and processes
Expertise in leveraging Design Team standards and processes
Collaborate and lead others within Design Team and across partner teams
Lead and participate in design reviews by sharing work and mentoring others
Determine the creation of project timelines and plans, and coordinate resources to accomplish them
Bachelor's Degree or equivalent experience

Advanced experience in current design tools, i.e., Figma, Miro, Adobe Creative Suite) and advanced experience in collaboration tools i.e. 6-7 years of design experience
~ Digital portfolio demonstrating strong understanding of design including design systems, style guides, and end-to-end project execution
~ MFA (Fine Arts) or MSA (Design)

Certification from Nielson-Norman Interactive Design International, or other accredited program
~4 years of experience working in Agile/Scrum development process
~ Basic Knowledge of HTML, CSS, and/or JavaScript
S. must satisfy federal, state, and local legal requirements of the job.
As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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