Director of Medical Policy

Director, Benefits and Leave
Director, Benefits and Leave
The Office of Employee Services (OES) is dedicated to enhancing student success by attracting, hiring, and retaining top talent in DC Public Schools. By providing exceptional employee services support to our DCPS team members from recruitment to retirement, we aim to empower our employees to focus on what matters mostour students. Compensation and Retirement
team is responsible for ensuring that DCPS administers compensation policies consistently and in accordance with applicable legislation and collective bargaining agreements. The team also provides support to departments during reorganizations, reductions in force (RIFs), and other personnel action such as hiring, transfers, promotions and demotions. Additionally, they offer counseling, guidance, and strategic planning for employee retirement.
is responsible for administering employee benefits and managing leave of absence (LOA) and Family and Medical Leave Act (FMLA) processes. This team also oversees the agency's health, life, tax-sheltered annuity, flexible spending, and supplemental benefits programs.
HR Information Systems and Records Management
team ensures systems data integrity, manages the data reporting function, processes personnel actions in PeopleSoft, provides position management support for schools and Central Services, provides time and labor support, and manages the personnel filing system for all DCPS employees. The team also serves as a key HR partner to external agencies like the Office of the Chief Technology Officer (OCTO), the DC Office of Human Resources (DCHR), and the Office of Pay and Retirement Services (OPRS).
team provides all new employees with robust onboarding support and leads the development and implementation of resources, workshops, and events designed to support employee needs. EE also supports procedural compliance related to background clearance checks for DCPS employees and manages additional support functions including the Employee Services helpline, walk-in visitor reception, and employee offboarding processes.
team is responsible for hiring for all positions in DCPS. The team provides budgeting support, works with principals and supervisors to develop their staffing plans and personnel budgets, and works with employees, principals, and hiring managers on staffing changes.
Instructional Talent Acquisition and Retention
division is responsible for the recruitment, selection, and retention efforts for educational aides, related service providers, instructional coaches, and teachers. This work includes nationwide recruitment to ensure that DCPS has excellent educators who are able to serve the diverse needs of our students.
The Director of Benefits and Leave leads the Benefits and Leave team and is responsible for the strategic leadership and operational management of all employee benefits and leave programs within DC Public Schools (DCPS). This role ensures compliance with applicable laws and policies and drives continuous improvement in service delivery in the areas of benefits and leave of absence. The Director also serves as a key liaison with internal and external stakeholders and plays a critical role in aligning benefits and leave operations with broader organizational goals.
The Director, Benefits and Leave will report to the Deputy Chief, HR Operations .
Strategic Leadership & Team Management
Establish and uphold high standards for customer service by guiding staff toward excellence through training, support, and clear expectations, while consistently monitoring performance and holding team members accountable to ensure service quality and consistency.
Establishes clear, measurable goals for projects and operational initiatives, and tracks progress towards those goals; supports professional development and training.
Identifies and implements best practices in operational and project management across the Benefits and Leave team.
Operations & Compliance
Manages escalations across all benefits and leave workstreams, including Supplemental Retirement, Unemployment, and Death Claims.
Ensure strong fiscal stewardship in the administration of employee benefits and leave programs by understanding implications to budget, analyzing cost drivers, identifying opportunities for savings, and implementing strategies that balance financial sustainability with employee satisfaction and compliance.
Oversees vendor relationships for Benefits and Supplemental Retirement, including event coordination and performance oversight.
Performs Tier 2 processing for Supplemental Retirement, including Retirement Manager system updates and loan overrides.
Troubleshoots and resolves complex PeopleSoft issues related to benefits and leave.
Coordinates benefits refunds with vendors and the Office of Pay and Retirement Services (OPRS), including 403(b) plans.
Builds strong relationships with internal and external stakeholders to support collaboration and project success.
Data & Policy Analysis
Oversees the analysis and presentation of key benefits and leave data, including benefits enrollment trends and leave utilization.
Monitors developments in benefits and leave policy and research; advises DCPS leadership on relevant legislation, policies, and directives.
Bachelors degree, ideally in Human Resources, Business Administration, Public Administration, or a related field (Masters preferred).
Strong knowledge of federal and local employment laws (e.g., Experience with HRIS systems, preferably PeopleSoft.
Demonstrated ability to lead strategic initiatives and manage complex operations.
Ability to manage confidential information with discretion.
HR or Benefits certification (e.g., Familiarity with retirement plan administration and audit processes.
STUDENTS FIRST : We recognize students as whole children and put their needs first in everything we do.
EQUITY : We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
Seniority level Director
Employment type Full-time
Job function Human Resources, Management, and Project Management
Industries Human Resources Services and Insurance and Employee Benefit Funds