Architecture / architect

Software Engineering
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.
The Integration Cloud organization is looking for a Principal Architect to lead the architecture strategy for building a best-in-class Integration and API platform. This role has a forward-looking focus on AI-led innovations and deep integration across the Salesforce ecosystem, including MuleSoft , Heroku , and Flow . Our vision is to empower all knowledge workers to design and build APIs and integrations at lightning speed-deployed seamlessly on our iPaaS, public cloud, and on-premises.
In this role, you will help define the next generation of the Integration Cloud by:
Enabling seamless integration with Salesforce properties like Data Cloud and Agentforce , so that users can embed integration, automation, and insights directly into their customer workflows.
You are an experienced technical leader with deep domain knowledge in distributed systems and building Platform-as-a-Service (PaaS) offerings. Has a proven track record of building scalable, secure, and resilient enterprise platforms.
Has experience aligning platform architecture with larger ecosystem goals, especially in the context of Salesforce Data Cloud and Agentforce .
Is passionate about working in a high-impact role within a community that values continuous learning, shared ownership, and a bias toward action.
Join us in shaping the future of integration and APIs-powered by AI, connected deeply with the Salesforce platform, and built for developers everywhere.
Lead Integration Cloud AI Architecture Strategy : Define, build, and oversee the long-term architecture strategy for the Integration Cloud, with a particular focus on scaling our integration and API platform through AI-led capabilities and deep alignment with the Salesforce ecosystem.
Partner with Product, Engineering, and Go-To-Market teams-as well as customers and internal Salesforce stakeholders-to ensure that the architecture strategy directly supports key business objectives and customer success.
Customer Engagement : Engage with strategic customers and partners to understand their architecture needs and validate the Integration Cloud roadmap, especially around AI-driven integration, API lifecycle automation, and platform extensibility via Salesforce technologies.
Internal Enablement & Field Partnership : Collaborate with Support, Sales Engineering, and Customer Success to scale platform understanding, drive adoption, and accelerate success across customer implementations. Help these teams articulate the value of our AI investments and integrations with Agentforce and Data Cloud .
Establish and promote platform-wide best practices for AI investments. Drive the creation and maintenance of AI architecture governance frameworks (e.g., architecture review boards, standards, and reference architectures).
Coordinate architectural decisions to ensure coherence, scalability, and extensibility across our integration platform-especially as we invest in AI-assisted developer experiences and real-time data ingestion to Data Cloud .
Bachelor's or Master's in Computer Science or Engineering.
At least fifteen (15) years of experience in platform architecture (SaaS, PaaS), including at least three (3) years of experience applying AI/ML technologies to platform or product architecture.
Experience embedding AI services into platform design is a plus.
Demonstrable experience and interest in architecting complex and scalable platforms; expert-level knowledge of relevant architecture, design principles, and patterns.
Demonstrable experience delivering cloud-native capabilities; Cloud Infrastructure for Intelligent Platforms : Deep understanding of public and private cloud infrastructure, with the ability to lead teams through complex technical challenges in implementing AI-powered capabilities such as real-time event processing, large-scale data ingestion, and low-latency inference pipelines.
When you join Salesforce, you'll be limitless in all areas of your life. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.