Help Desk Technician
6 days ago
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included. This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service. Responsibilities: • Provide first- and second-level technical support for end users across hardware, software, and network issues • Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems • Support basic networking functions including connectivity, VPN, DNS, and DHCP • Manage Active Directory tasks such as password resets, account setup, and permissions • Set up, configure, and troubleshoot printers and peripheral devices • Assist with mobile device support and Mobile Device Management (MDM) solutions • Document support activities, resolutions, and system updates • Deliver timely, professional communication and maintain strong customer service standards • Work both independently and collaboratively within a hybrid environment Requirements: • Associate’s or Bachelor’s degree in Computer Science or related field, or equivalent experience • 2-5 years of experience in a help desk, technical support, or field service role • Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking • Strong end-user support skills • Experience with Active Directory, DNS, DHCP, and VPN troubleshooting • Strong diagnostic and problem-solving skills for hardware and software issues • Printer setup and management experience • Familiarity with Mobile Device Management tools • Excellent verbal communication and customer service abilities • Ability to work well under pressure and handle multiple priorities • Comfortable working independently, remotely, or as part of a team
-
Help Desk Technician
1 week ago
Philadelphia, PA, United States Presidio Full timeSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...
-
Help Desk Technician
6 days ago
Philadelphia, PA, United States Presidio Full timeSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...
-
Help Desk Technician
4 days ago
Philadelphia, PA, United States Presidio Full timeSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...
-
Configuration Technician/Help Desk Technician
2 weeks ago
Philadelphia, PA, United States London Approach Full timeIT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) Overview The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer...
-
Help Desk Technician
6 days ago
Philadelphia, PA, United States Presidio Full timePresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions....
-
Help Desk Technician
1 week ago
Philadelphia, PA, United States firstPRO, Inc Full timeOur client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included. This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the...
-
Help Desk Specialist
1 week ago
Philadelphia, PA, United States firstPRO, Inc Full timeThe Help Desk Technician provides onsite and remote technical support to end-users, resolving hardware, software, and system issues. This is a contract-to-hire opportunity. Responsibilities Respond to incoming technical support requests via phone, email, and ticketing system. Diagnose, document, and resolve end-user issues related to PCs, applications,...
-
Help Desk Technician
1 week ago
Philadelphia, United States Presidio Full timeSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...
-
Help Desk Technician
1 week ago
Philadelphia, United States firstPRO, Inc Full timeOur client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the...
-
Help Desk Technician
1 week ago
Philadelphia, United States firstPRO, Inc Full timeOur client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the...
