Information Technology Operations Support Manager

2 weeks ago

Dearborn MI, United States EPITEC Full time

Job Title: IT Operations Support Senior Associate Location: Dearborn, MI. Job Type: Information Technology Expected hours per week: 40 hours per week Schedule: Onsite Job Description We are seeking a proven IT leader to act as the primary liaison for our non manufacturing, research, and advanced engineering sites across Southeast Michigan. This role drives the employee technology experience, manages local IT projects and budgets, aligns site delivery to global IT strategies, and advocates for local needs. Key Responsibilities Lead site IT operations and support: infrastructure, hardware, software, and network resources; ensure robust field operations and a superior employee technology experience. Implement global IT initiatives locally: new projects, technology upgrades, and tech refresh programs with successful site deployment and integration. Business relationship management: serve as the face off for local skill teams and business customers; translate evolving needs into service improvements and influence the IT roadmap. Local project management: scope, plan, and deliver site funded IT projects from initiation through completion. Team leadership: mentor and guide L2 support resources; foster a culture of continuous improvement and technical excellence. Security and compliance: ensure adherence to corporate security policies and regulatory standards; protect data, access, and information assets. Problem resolution and continuous improvement: identify issues, implement strategic solutions, and drive efficiencies in service delivery. Required Experience 35 years of progressive experience in IT operations, infrastructure management, or related fields. Background in project management and familiarity with ITSM frameworks (e.g., ITIL). Comprehensive understanding of networking, servers, cloud services, and end user computing. Knowledge of cybersecurity best practices and data protection regulations. Exceptional leadership, communication, and stakeholder engagement skills; strong analytical and problem solving abilities. Customer centric mindset focused on enhancing the employee technology experience. Education Bachelors or Associate degree in Computer Science, Information Technology, or a related field. Preferred Qualifications Certifications: ITIL, PMP, or relevant technical certifications (Cisco, Microsoft, AWS). Experience with advanced engineering tools/software common in R&D environments. Benefits: 80 hours paid time off, paid holidays, medical insurance contributions, dental vision and our 401k retirement savings plan

  • Information Technology Operations Support Manager

    2 weeks ago

    Dearborn, MI, United States EPITEC Full time

    Job Title: IT Operations Support Senior Associate Location: Dearborn, MI. Job Type: Information Technology Expected hours per week: 40 hours per week Schedule: Onsite Job Description We are seeking a proven IT leader to act as the primary liaison for our non manufacturing, research, and advanced engineering sites across Southeast Michigan. This...

  • Information Technology Operations Support Manager

    2 weeks ago

    Dearborn, United States EPITEC Full time

    Job Title: IT Operations Support Senior AssociateLocation: Dearborn, MI.Job Type: Information TechnologyExpected hours per week: 40 hours per weekSchedule: OnsiteJob DescriptionWe are seeking a proven IT leader to act as the primary liaison for our non manufacturing, research, and advanced engineering sites across Southeast Michigan. This role drives the...

  • Information Technology Operations Support

    7 days ago

    Dearborn, United States EPITEC Full time

    Epitec is seeking an experienced IT Operations Support Specialist to join our automotive client's team. In this role, the candidate will play a pivotal role in supporting engine production and plant operations and providing technical support throughout the manufacturing plant.This is an ongoing W2 contractThis is an onsite position in Dearborn, MICandidates...

  • Information Technology Operations Support

    7 days ago

    Dearborn, United States EPITEC Full time

    Epitec is seeking an experienced IT Operations Support Specialist to join our automotive client's team. In this role, the candidate will play a pivotal role in supporting engine production and plant operations and providing technical support throughout the manufacturing plant.This is an ongoing W2 contractThis is an onsite position in Dearborn, MICandidates...

  • Information Technology End User

    7 days ago

    Troy, MI, United States Systems Technology Group, Inc. (STG) Full time

    Information Technology End User & Network Support Engineer Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing...

  • Information Technology End User

    2 weeks ago

    Troy, MI, United States Systems Technology Group, Inc. (STG) Full time

    Information Technology End User & Network Support Engineer Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing...

  • Information Technology End User

    5 days ago

    Troy, MI, United States Systems Technology Group, Inc. (STG) Full time

    Information Technology End User & Network Support Engineer Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing...

  • Director of Information Technology

    3 weeks ago

    Detroit, MI, United States Strategic Staffing Solutions Full time

    Director of Healthcare Information Technology Detroit, MI Long-term W2 Contract Role Overview The Director of Healthcare IT provides strategic leadership and operational oversight for the organization’s clinical and administrative technology systems. This role is responsible for ensuring reliable system performance, advancing digital workflows, supporting...

  • IT Operations Support Senior Associate

    5 days ago

    Dearborn, MI, United States Miracle Software Systems, Inc Full time

    We are looking for "325436-IT Operations Support Senior Associate" position atDearborn, MIRequirement Details:Position :325436-IT Operations Support Senior AssociateLocation:Dearborn, MIDuration:12 Months (Contract on W2)Primary Skills:MS Office, Active Directory, Network, CISCODescription:This role involves acting as the primary IT liaison, driving the...

  • Information Technology Project Manager

    1 week ago

    Detroit, MI, United States CDW Full time

    *****No 3rd party candidates please***** Title: IT Project Manager Duration: 6 months contract (Possible Extensions) Full time Hours each week Benefits offered Location: Detroit, MI or Grand Blanc, MI Pay Rate: $70-80/hr. Top three skills needed: Infrastructure (network, end user device) and facilities project management experience Experience working with...