Medical Services Administrator

6 days ago

Fife WA, Pierce County, WA; Washington State, United States RV COUNTRY WASHINGTON LLC Full-time
Description Join the top-rated RV dealership in the nation At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join RV Country as an RV Service Advisor and be an essential part of our busy service department This position keeps the day-to-day operations running smoothly by coordinating work orders, communicating with customers, and supporting the service team to ensure an exceptional experience from start to finish. Job Responsibilities Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Act as the primary liaison between customers and the service department to ensure clear communication and excellent service. Coordinate with technicians and parts staff to schedule and track repairs efficiently. Provide exceptional customer service by keeping customers informed throughout the repair process and addressing questions or concerns promptly. Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. Requirements Education and Experience Previous service advisor/writer experience required RV service experience High school diploma or GED Benefits Medical, dental, and vision insurance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. #