Data Center Engineering Associate

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). As a Data Center Operations Associate, you will play a critical role in supporting the day-to-day operations of DTCC's mission-critical data center environments. You will help ensure the availability, reliability, and security of infrastructure that supports global financial market operations. This role requires a hands-on professional who can effectively manage physical infrastructure, support technology deployments, monitor facility operations, and respond to incidents while maintaining the highest standards of operational excellence. Support daily data center operations including equipment installations, decommissions, hardware lifecycle management, and asset tracking. Perform rack and stack activities, cabling, labeling, and connectivity verification for network, server, and storage infrastructure. Conduct routine inspections and audits to ensure compliance with operational standards and best practices. Coordinate with internal technology teams, service providers, and vendors to support infrastructure projects and maintenance activities. Maintain accurate documentation including rack elevations, cabling records, inventory databases, and operational procedures. Assist with disaster recovery, business continuity, and site readiness activities. Support capacity planning initiatives through infrastructure assessments and utilization reporting. Promote a culture of safety, operational excellence, and continuous process improvement. Minimum of 4 years of related experience in data center operations, infrastructure support, facilities operations, or technology operations. Bachelor's degree preferred or equivalent experience. Experience working in a mission-critical data center environment. Knowledge of data center infrastructure including servers, network equipment, structured cabling, power distribution, and cooling systems. Experience utilizing DCIM, asset management, or infrastructure monitoring tools is preferred. Ability to lift and move equipment and work within a physical data center environment. Commitment to continuous learning and process improvement. Customer-focused mindset with a dedication to service excellence. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.