Clinical Care Guide

Job Description

Registered Nurse – Care Management\ N

Location: Phoenix, AZ 85040

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Job Type: Full-Time, Direct Hire

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Schedule: Monday–Friday, 8:00 AM–5:00 PM

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Work Arrangement: 100% Onsite

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Sign-On Bonus: $80,000.00 - $90,000.00 annually - Up to a 10% annual bonus - $5,000.00 Sign-on bonus

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Position Overview

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We are seeking an experienced Registered Nurse to join our team in Phoenix, AZ. This role is ideal for an RN with Case Management/Care Management experience who enjoys working directly with patients, coordinating care, and serving as a strong advocate throughout the healthcare journey.

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The RN willsupport members both in person and virtually, coordinate specialist and diagnostic referrals, assist with chronic condition management, and help ensure patients receive timely, high-quality care.

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Key Responsibilities

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Support members with real-time consultation, education, scheduling, and coordination of specialist and diagnostic appointments.

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Manage the referral process from beginning to end, including follow-up and ensuring completion of recommended services.

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Explain specialist and diagnostic recommendations clearly and assist members in navigating the healthcare system.

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Serve as an empathetic and highly visible advocate for patients and members.

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Support improved health outcomes and help identify opportunities for cost savings.

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Lead patient outreach initiatives related to gaps in care and other clinical needs.

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Support members with chronic conditions through education, reminders, and ongoing care coordination.

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Assist with the management and integration of office processes.

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coordinate service and scheduling requests on behalf of members.

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Provide the Care Team with referral information, requirements, and status updates.

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Help develop and manage quality improvement programs at the center.

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Build strong relationships with healthcare providers, social/community organizations, and other local partners.

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Sere as an ambassador forthe center within the local community.

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Perform other duties as assigned.

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Required Qualifications

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Current Registered Nurse (RN) license in the state of practice.

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CPR certification required.

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Case Management or Care Management experience.

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Electronic Medical Records (EMR/EHR) experience.

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No specific EMR/EHR system experience is required.

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Customer service-orientedwith strong patient/member advocacy skills.

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Excellent interpersonal and communication skills.

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Strong communication skills across multiple platforms and modalities.

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Equal Employment Opportunity

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PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

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Fair Chance Employment

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PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

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Accommodations

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We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

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Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring,