Surgery Scheduler

Surgery Scheduler - Neurosurgery (1.0 FTE)
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Billings Clinic is a community‑owned, not‑for‑profit, Physician‑led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
We provide a comprehensive and competitive benefits package to all full‑ and part‑time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Billings Clinic is proud to be recognized for nursing excellence as a Magnet®‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. NEUROSURGERY (BILLINGS CLINIC CLINIC)
Shift: Day
Employment Status: Full‑Time (.The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control.
Maintain a detailed knowledge of the OR information system’s functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless.
Understand the implications of the data and how the data is utilized. Participate in maintaining the integrity of the system data.
Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Maintain competency in all organizational, departmental, and outside agency safety standards relevant to job performance.
Design and produce documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
Provide routine administrative and secretarial support to the department staff including answering two incoming telephone lines and call coordination, surgery scheduling, and file management.
Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not‑for‑profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi‑specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. Enter through the main entrance to the building and go to the lower level.