Quality Assurance Analyst

Junior QA - 2+ yard experience Test automation (Appium, Selenium, Perfecto, BrowserStack)
API testing (Postman, SoapUI)
SQL (Oracle / SQL Server)
Digital/web/mobile platform testing
Test strategy, test planning & QA documentation
Performance/load testing
Agile & Waterfall / hybrid SDLC methodologies

Job Description:
As a Quality Analyst, this person will be responsible for evaluating and ensuring the quality, performance, and function of the Digital Sales platform and enabing automation across multiple projects. They will work closely with cross-functional teams including developers, creative designers, and product managers to create, execute and maintain a combination of manual and automated test scripts. Their work will contribute directly to delivering seamless and superior digital purchasing experiences to our customers.

Daily Tasks Performed:

1. Understand the functionality of the core digital retailing platform as well as integrations
2. Support the Life Cycle process of assuring the quality of the Digital Channels through proper Test Management methodology and best practices
3. Review business requirements, system documentation, and project assets to create robust, accurate, usable test artifacts (test strategy, test plans, test cases, and automated scripts, reports) to ensure results align with business needs
4. Lead and assist application testing team members in the development and execution of test cases, scripts, and procedures when necessary
5. Create or assist in creating, socializing, and presenting test approaches, test artifacts, testing processes, and test metrics with appropriate teams
6. Help drive the adoption and consistent usage of industry-standard quality best practices, testing methodologies, and the maturity of the Continuous Testing Framework
7. Publishes and socializes testing results and metrics to enable business decisions and promote continuous improvement
8. Participate in and/or lead test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions, and retrospectives
9. Prepare test data and ensures readiness of the test environment before test execution
10. Consolidate and report QA deliverables including defects identified, test execution results, and test coverage to management team.
11. Work with performance and automation testing team members to assist in identifying testing scenarios to be created for target applications
- Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status
- Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs
- Documents all problems and assists in their resolution
- Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners
- Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.


Position Success Criteria (Desired) - 'WANTS'
BA/BS in Information Technology, Computer Science, or field or equivalent work experience.

- Broad knowledge of QA practices, policies and methodologies
- Broad knowledge in creating and maintaining Quality Assurance documentation (Test plan, test cases/scripts, defect reports/analysis, etc.)
- Strong ability in using QA functional and performance testing tools to create, maintain, and execute test scripts
- Broad knowledge in SQL using Oracle and/or SQL Server
- Strong ability to multitask and perform testing on multiple simultaneous projects
- Strong ability to self direct with a high degree of initiative, ability to learn and adapt to new technologies quickly
- Strong ability to document and concisely communicate problems to developers
- Broad knowledge of technical writing / technical reporting
- Broad understanding of automated testing
- Broad knowledge of technical and programming skills
- Strong ability in Release/Build engineering?
2 to 3 years system development, testing, and/or business experience

REQUIRED

1. 2+ years of experience in QA role in a digital product environment
2. . Hands-on automation experience including definition of automation strategy & using industry-standard tools such as Appium, Selenium etc
3. Technical background to clearly understand complex business requirements and testing needs of assigned projects
4. Experience testing enterprise digital/web/cloud platforms or services that involve complex data, transactions or integrations involving numerous external vendors and internal teams
5. Experience in Reviewing business requirements/user stories, system documentation, and project assets to create robust, accurate, usable test artifacts (test strategy, test plans, test cases, and automated scripts, reports) to ensure results align with business needs
6. In-depth knowledge in creating and maintaining Quality Assurance documentation including Test Plan, Test Strategy & other artifacts
7. Familiarity with both Agile and Waterfall methodologies and work within a hybrid environment
8. Experience in Mobile, Frontend, Websites, Backend API testing
9. Hands-on Experience with Jira/Zephyr tool set to manage defects, create defect dashboards/reports etc. for various stakeholders
10. Experience in Testing Tools like Perfecto, SoapUI, PostMan, Android Studio, Appium, Selenium, BrowserStack
11. Experience with SQL Queries to pull data
12. Hands-on experience including definition of load test strategy, model & using industry-standard tools

PREFERRED
1)Automotive industry background, business acumen & understanding of OEM-Dealer eco-system