Associate, Store Staffing

5 days ago

Phoenix AZ, Maricopa County, AZ; Arizona, United States The RealReal Full-time
Store Operations Associate The Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high-value merchandise is fulfilled by the warehouse. If you are a detail-oriented team player with a passion for sustainable fashion, this could be the perfect fit Perform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA) Pick inventory for shipment with a 100% accuracy rate Tag each item across all product categories following specific TRR retail guidelines Conduct quality inspections while handling and preparing inventory for retail locations Handle reverse logistics of inventory for putaway to warehouse standards Execute general warehousing practices including safety, organization, and housekeeping Outstanding time management, planning, and coordinating skills ~ Proven ability to excel in a high-volume, repetitive, quota-driven environment ~ Receptiveness to feedback to improve performance ~ Ability to work Monday
- Friday and overtime as needed ~ Experience working in retail back of house environment Ability to read and write in English Proficiency with Mac OS and Google Suite, and scanner technology 50 in monthly food credits to apply to snacks and meals that are available for purchase on site ~ Employee Stock Purchase Plan ~Medical, Dental & Vision Insurance ~ 9 Paid Company Holidays ~State of the art, climate-controlled warehouse facility ~ Hourly base pay + incentive pay based on performance/ quota targets achieved The expected hourly rate for this role is $16-$17.25. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.