Hearing Support Clerk

6 days ago


Corona NY, United States NYC Jobs Full time

divh2Community Coordinator/h2pABOUT OATH: The City of New Yorks Office of Administrative Trials and Hearings (OATH) is the nations largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the Citys central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers./OATHs Clerks Office is seeking to hire a Community Coordinator to work as a Hearings Support Clerk in our Queens location. This individual will interact with members of the community who find themselves at OATH and need information as to how to proceed with summonses they have received. liliResponding to community inquiries and concerns./liliEnsuring that all members of the community appearing at OATH in-person or remotely through telephone or email understand the adjudication process./liliProviding case or other information and assistance to members of the community appearing at OATH./liliInvestigating and attempting to resolve complaints from the public appearing before OATH./liliServing as the primary liaison between OATH and the community who seek to schedule a hearing, and/or pay a fine./liliReviewing, confirming and ensuring accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do./liliPerforming routine office tasks, such as filing, keeping records and typing./A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; ppPreferred Skills:/ppExcellent writing, interpersonal, communication, customer service and presentation skills. Strong computer skills including experience with Word, Access, Outlook and Excel. History of volunteerism, such as service in the AmeriCorps or Peace Corps is viewed favorably./ppPublic Service Loan Forgiveness:/ppAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Department of Educations website at studentaid.ppAdditional Information:/ppThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy./



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