Analyst, Digital Device and Non Test Publication Fulfillment
4 weeks ago
Duration: 4 months Contract Location: Remote (EST) About the Team The Assessment Delivery Operations function (~80 people) is responsible for managing the organization’s digital operations, from onboarding and preparing test centers and students through active management of the test administration. This integrated team also includes publications management and a supply chain and logistics function to support other critical assessment delivery needs for programs. About the Opportunity As the Analyst, Digital Device and Non Test Publication Fulfillment, you will support the planning, execution, and monitoring of device-related operations that enable successful assessment delivery. You will also be responsible for day to day management of non-test publications, as well as support functions for the Logistics team. This role requires an operational generalist with strong analytical, project management, and technical skills to design and deliver effective business processes. About Our Culture Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: We care about each other – as people, not just coworkers We love seeing ideas come to fruition, and working as a team to drive amazing results We are motivated by helping students as they create a better future for themselves We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. We believe that feedback is a gift, and that it helps us grow In this role, you will: Device and Non Test Publication Fulfillment Operations • Manage device lending order communications, ensuring accurate, timely outreach to students, sponsors, and administrators. • Oversee non test publication (NTP) order processing and coordinate follow-up steps to ensure fulfillment accuracy. • Track all inbound international devices and maintain accurate reconciliation records for device tracking. • Monitor and support the ASN (Advanced Shipment Notice) process, resolving discrepancies as needed. • Perform AP Professional Development workshop order troubleshooting, partnering with vendors and internal teams to resolve issues quickly. Internal Order & Inventory Management • Manage NTP catalog updates, including new item creation, item activation/deactivation, and other maintenance tasks. • Triage, place, and track all internal NTP orders, ensuring timely fulfillment and proactive issue resolution. Vendor & Reporting Workflow • Download and process daily vendor reports (CRA and AP), ensuring access for all team members • Perform weekly AP SFTP file purging to maintain clean, organized data environments. Communication & Workflow Management • Oversee Fulfillment mailbox management, ensuring timely responses and proper routing of inquiries. • Support cross-functional teams by providing clear, timely operational updates and troubleshooting support. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Raviteja Yarram Email: raviteja.y@ustechsolutionsinc.com Internal I'd: 23-19930
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Reston, United States US Tech Solutions Full timeDuration: 4 months Contract Location: Remote (EST)About the TeamThe Assessment Delivery Operations function (~80 people) is responsible for managing the organization’s digital operations, from onboarding and preparing test centers and students through active management of the test administration. This integrated team also includes publications management...
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Fulfillment Operations Analyst
3 weeks ago
Reston, United States Accylerate Full timeA leading operations firm in Virginia is seeking an Operations Analyst Fulfillment to support device-related operations and non-test publication management. The ideal candidate will possess advanced analytical, project management, and technical skills, with proficiency in advanced Excel and familiarity with Smartsheets. Key responsibilities include...
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Salesforce Business Analyst with Public Trust
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Reston, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
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Reston, VA, United States ClearanceJobs Full timeSalesforce Business Analyst ICF's Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture,...
