Mobile Optometry Assistant

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Mobile Optometry Assistant Full Time Professional Los Angeles, CA, US Salary Range: $26.00 To $26.50 Hourly Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs. Our Mission To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay. Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct. Working at UMMA UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more For more information on the services we provide, Benefits and Compensation UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more SUMMARY The Mobile Optometry Assistant serves as the primary onsite clinical support team member for patients receiving services through the Mobile Optometry Program. Working inside the mobile optometry unit or designated portable clinical space, the Optometry Assistant prepares patients for their tele-optometry examination, operates approved diagnostic and imaging equipment, assists with the telehealth connection between the patient and remote optometrist, and supports the patient throughout the examination process. This position is responsible for obtaining accurate pre-examination information and diagnostic images, ensuring that required equipment and technology are properly prepared, assisting patients with eyeglass-related services and next steps, and maintaining an organized, safe, patient-centered clinical environment. The Optometry Assistant does not independently diagnose conditions, interpret diagnostic findings, prescribe treatment, or provide medical advice. Clinical interpretation, diagnosis, treatment recommendations, and prescriptions are the responsibility of the licensed optometrist. ESSENTIAL DUTIES Patient Preparation and Clinical Support Welcome patients into the mobile unit or portable optometry examination area. Confirm patient identity and readiness for the examination. Review the patient's examination workflow and explain what the patient should expect during the visit. Prepare patients for their tele-optometry examination. Obtain required preliminary information according to established workflows. Perform approved pre-testing and screening procedures under established protocols. Operate optometric diagnostic and imaging equipment for which the employee has been appropriately trained. Obtain clear, complete, and technically acceptable images and measurements for review by the remote optometrist. Repeat images or tests when necessary to obtain acceptable image quality. Ensure results and images are accurately transmitted to the tele-optometry platform and available to the remote provider. Prepare and test telehealth equipment prior to scheduled patient encounters. Connect patients with remote optometrists and other remote clinical personnel. Remain available during the examination to assist the patient or remote provider as needed. Position patients and equipment appropriately during remote examination procedures. Troubleshoot basic equipment, connectivity, camera, audio, or workflow problems. Escalate unresolved technology or equipment issues to the appropriate vendor, Program Manager, or technical support resource. Maintain patient privacy during telehealth encounters. Patient Education and Follow-Up Instructions Reinforce instructions and next steps provided by the licensed optometrist. Provide patients with approved educational materials and information regarding follow-up appointments, referrals, prescriptions, or eyeglass services. Direct clinical questions to the licensed optometrist or appropriate licensed clinical team member. Ensure patients understand where and how they will receive eyeglasses or other ordered serv