Amazon Sales

We are hiring for our client who is a distributor for a premium German micronutrient supplement brand. Most of their consumer business runs through Amazon, alongside their DTC Website, and a compact amount of wholesale retail partners. We are looking for a hands-on, commercially minded operator to own the day-to-day performance of this business. This is a turnaround role, not a brand-building role: the priority is to protect and win back our existing customer base on Amazon, run the channel profitably, and return the You will be the operational lead of a deliberately lean team, with Finance and After Sales provided by shared internal teams. doing the work themselves to managing large teams, and are comfortable with a role that spans sales, finance, and supply chain. Amazon & e-commerce sales (primary focus about 50%)
• Own Amazon performance end to end, with a focus on retaining and reactivating existing and repeat customers (Subscribe & Save, reorder rates, customer lifetime value).
• Manage advertising for profitability, setting and holding targets for ACoS/TACoS and Keep listings, pricing, inventory availability, and account health in good standing; Plan and run key retail events (Prime Day, Black Friday/Cyber Monday) with clear budgets and post-event analysis.
• Oversee the DTC website and other online channels, so they complement rather than Maintain and grow existing wholesale and retail accounts.
• Budgets, forecasting & financial performance
• Track P&L drivers by channel and SKU: revenue, margin, ad spend, fees, inventory carrying Report monthly against plan, flag risks early, and recommend corrective action on spend, Supply chain, import & inventory
• Own demand forecasting, purchase orders, and stock planning across our third-party Manage best-before-date and shelf-life risk to minimize both write-offs and stockouts.
• Coordinate inbound shipments from Germany with our freight partner and customs broker, Set marketing priorities and budget for Amazon and DTC and direct the Sales & Marketing Support colleague on content, listings, and promotions.
• Work with shared After Sales on customer service, claims and returns, and support regulatory and labeling compliance as needed. supplements, health & wellness, beauty, or another replenishment category.
• including advertising management and repeat-purchase or subscription strategies.
• Experience building and owning budgets and forecasts; P&Ls in Excel.
• Inventory and FBA replenishment planning experience, ideally with products that carry Clear communicator, able to manage partners and agencies and work across time zones. DTC e-commerce (e.g., Shopify), including site management, promotions, and basic email/CRM.
• Experience working with a European brand owner or manufacturer; German language a Wholesale or specialty retail account management experience.
• Amazon customer base stabilized, with measurable improvement in repeat-purchase and Advertising and channel spend running to an agreed profitability target.
• Reliable forecasting and inventory planning with fewer stockouts and expiry write-offs. Performance bonus: Annual year-end bonus with a target of 15% of base salary, based on channel profitability, repeat-customer and subscription Hybrid, 3 days per week in our Chicago-area office. the office every day for their first 1–3 weeks for onboarding and training.