Senior End User Computing Engineer

5 days ago

New York NY, United States Tekskills Inc. Full time

Job Title : Senior End User Computing Engineer (Mac) Work Location : New York, NY 10112 (4 days office)
The Enterprise Endpoint Engineering team is seeking a highly skilled Mac Engineer with deep MDM expertise (Jamf Pro and Microsoft Intune), Apple Business Manager experience, software troubleshooting skills, some development experience, and strong systems administration skills. The ideal candidate will be responsible for designing and implementing Mac lifecycle management, enforcing security policies, and ensuring seamless integration with enterprise tools while optimizing user experience.
Our Mac Engineers are addressing gaps and continually improving engineering services and the delivery of devices. Architect, deploy, and manage macOS device management solutions using Jamf Pro and Microsoft Intune.
Own the lifecycle management of macOS devices including provisioning, configuration, patching, and decommissioning.
Develop and maintain automation scripts and policies to streamline device onboarding, updates, and compliance enforcement.
Lead troubleshooting efforts related to macOS hardware, software, and integration with enterprise tools.
Provide mentorship and technical guidance to junior engineers and IT support teams.
Monitor system performance, create documentation, and generate reports on compliance and inventory.
Assist with architecture design, implementation, and documenting processes & procedures required for projects and services related to macOS device management solutions
Address gaps and continually improve engineering services and delivery of devices
Package, deploy, and manage software and updates
Interface, collaborate, and coordinate efforts with vendors and other departments in the company inclusive of InfoSec and IT Operations
5+ years of experience in macOS end user computer engineering and administration in a large-scale enterprise environment (10K+ users)
~ Expert-level experience with Jamf Pro (Policies, Smart Groups, Configuration Profiles, Scripts). Jamf 200
~ Preferred: Jamf 300
~ In-depth knowledge of macOS, iOS, and tvOS and should also be comfortable using the latest MDM practices, Zero Touch Deployment methods, automation practices and procedures, data integrity, and analytical reporting experience
~ Proficient in scripting languages such as Bash, Python, AppleScript, Perl or zsh for automation and custom workflows
~ Strong business acuity, including understanding and practical application of relevant market/industry trends
~ Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong communication, organization, time management, and problem-solving skills


Hands-on experience configuring and managing Microsoft Intune for macOS
Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, and routing protocols

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