Business Analyst

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for Business Analyst. The particulars of the position are as follows.

Job Functions & Responsibilities:

Requirements Elicitation, Analysis, and Management
? Facilitate sessions with stakeholders to gather business, functional, and non-functional requirements.
? Document requirements as BRDs, user stories, use cases, and acceptance criteria.
? Maintain a requirements traceability matrix across all delivery phases.
? Validate requirements with stakeholders and vendors for clarity and alignment.
? Support ongoing refinement, prioritization and requirements change control.

Business Process Analysis and Design
? Identify process gaps, pain points, and improvement opportunities.
? Design future state (TO BE) processes aligned with policies and operational goals.
? Create process maps, swim lanes, and related models for stakeholder communication.
? Collaborate with teams and vendors to ensure feasible, compliant designs.

AI specific Requirements
? Leverage AI for requirements definition, and provide expertise in guiding teams on using AI for business analysis
? Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
? Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
? Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators.
? Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs.
? Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning.
? UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
? Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time

Business Change Impact Assessment and Stakeholder Engagement
? Identify impacted stakeholders and assess needs and change impacts.
? Support business readiness and cutover planning.

Backlog Management and Azure DevOps
? Maintain and refine requirements and user stories in Azure DevOps.
? Ensure items have clear acceptance criteria and prioritization.
? Support sprint planning, refinement, and reviews.
? Track BA artifacts and align with testing and defect management.
? Coordinate with teams to keep documentation current.

Documentation, Training, and Knowledge Transfer
? Develop and maintain BRDs, functional specs, process maps, and procedure documents.
? Provide input for training materials and job aids.
? Conduct or support stakeholder walkthroughs of new processes and capabilities.

Skills:
? Demonstrated experience as a business analyst in software implementations or deployments.
? Proficient in programming languages such as Java, C++/C, and Oracle database.
? Expertise in Excel including macros A deep understanding of technical concepts, principles, and terminology.
? Knowledge and expertise in AI usage in Business analysis Extensive experience in data profiling, analysis, and querying.
? Experience working on data integration projects.
? Extensive experience in developing detailed functional and technical requirements.
? Knowledge of data science concepts, data products and extensive experience in gathering data requirements.
? Experience working within the Agile framework and employing DevOps (Azure DevOps preferred).
? Excellent analytical, critical thinking, and problem-solving abilities.
? Familiar with automated testing tools.
? Ability to work effectively in a team environment with both employees and consultants.
? Strong communication skills across various levels of technical and business teams.
? Proven management and organizational skills.
? Strong adaptability and capacity to work in fast-paced environments.

Education & Certifications:
? BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience.
? 5+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
? Programming experience.

Any of the follo