Director of Software Engineering

Director of Software Engineering - Data Platform
Software Engineering
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.
The Director of Engineering for the Enterprise Data Platform will provide unified technical leadership to modernize, integrate, and optimize Salesforce's foundational enterprise data ecosystem. This platform is mission-critical for enabling AI innovation, advanced analytics, and trusted self-service data access at scale across the company. In this critical role, you will bridge the world of modern analytics with the cutting edge of semantic AI. You will manage the core data backbone of the company using technologies such as Snowflake, dbt, Informatica and Airflow -while simultaneously building and scaling our advanced Knowledge Graph Platform (Neo4j & TopQuadrant). Your mission is to create a seamless fabric where structured data flows effortlessly into high-value knowledge graphs to power BI, Advanced Analytics, and Generative AI.
Strategic Leadership & Platform Vision
Own and champion the technical vision and roadmap for the Enterprise Data Platform Foundation.
Align platform engineering priorities with strategic company goals, particularly AI enablement, analytics modernization, and data-driven decision-making.
Operationalize a data mesh architecture to promote domain-oriented ownership, interoperability, and AI/ML enablement.
Champion the implementation of a unified governance and operating model across a complex technology stack (including Salesforce Data Cloud, Snowflake, dbt Cloud, Airflow, Informatica, Tableau, and AWS).
Lead the implementation of Neo4j as a high-performance serving layer. Design pipelines that project data from Snowflake into the Graph for connected analysis.
Drive the adoption of TopQuadrant (TopBraid EDG) to govern business glossaries and ontologies, ensuring our graph data is semantically rich and compliant.
Architect the Graph RAG capability where the structured data in Snowflake and the connected data in Neo4j connect to LLM agents via a unified API.
Engineering Standards & Leadership
DevOps Culture: Enforce strict software lifecycles for data. Branches, pull requests, unit tests (for data and code), and automated deployments are mandatory.
Reliability Engineering (SRE): Own the uptime. Implement robust monitoring, alerting, and incident response processes for the platform.
Team Growth: Recruit and lead backend engineers, data engineers, and graph specialists. Build, lead, and mentor high-performing engineering teams across multiple disciplines.
Cultivate a collaborative culture, fostering strong cross-functional partnerships with Product, Security, Data Governance, and Business Units.
Manage a diverse team of Software Engineers (Snowflake/Airflow/dbt focus), and Graph Engineers (Neo4j focus).
5+ years managing software engineering teams with a focus on backend or data infrastructure.
~ You started your career as a Software Engineer. You are comfortable reviewing Python/Java code, discussing API latency, and designing microservices.
~ Deep expertise in enabling AI/ML and advanced analytics through large-scale data platform modernization.
~ Snowflake, dbt Cloud, Airflow, Informatica IICS, Tableau, and Salesforce Data Cloud.
~ Experience with Apache Spark, Apache Iceberg, and Python for large-scale data processing.
~ Deep understanding of how distributed databases work. You know why a graph database (Neo4j) outperforms a relational one (Snowflake) for certain queries and vice versa.
~ Strong background in platform operations, unified governance, and rigorous SLA management.
~ Experience with cloudnative architectures (AWS, GCP, Azure) and hybrid deployments, ideally with a background in DevOps, MLOps, or DataOps.
~ When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
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Salesforce is an equal opportunity employer and maintains a policy of nondiscrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.