Director, Project Management

3 days ago


Raleigh, North Carolina, United States GXO Logistics, Inc Full time
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
As the Director, Implementations you will be responsible for overseeing the successful implementation of new client business at our 3PL company. The Director, Implementations will work closely with cross-functional teams to ensure that new clients are set up for success and that our distribution and fulfillment services meet their needs.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
Defines the concept of operations in conjunction with contractual exhibits through the development of the project scope, KPIs, system requirements, process flows and SOPs.
Provide onsite support throughout the project and assists in coordinating resources during go-live.
Coordinate and manage cross-functional teams, including operations, logistics, IT, and customer service, to ensure that new clients are set up for success.
Coordinates with Solutions and Engineering during the modeling process to ensure designs and supporting materials are in line with the client's needs and timing requirements.
Leads and coaches the implementation team throughout the project to ensure a successful launch of complex and strategic new business.
Oversees the development of contractual documents and addendums.
Identifies and manages risk throughout the project, ensuring communication to all stakeholders including executives and clients.
7 years of experience working in startup environments, operations, or Engineering.
Experience with Microsoft Office and computerized scanner equipment.
Experience working in 3PL, distribution or fulfillment centers.
Bachelor's or master's degree in Supply Chain Management, Business or related field.
Availability to travel up to 70% of the time.
Ability to read, analyze and interpret financial reports, technical procedures or government regulations.
Ability to write and/or create reports, business correspondence, procedure manuals and customer facing presentation documents.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
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